Aly Magpantay-Oracle Gold Medal

Hi @User_NYYPL, this sounds like a defect. We recommend filing a support case so that our support representatives from Basic Accounting team could investigate further on your concern. Apologies for the limited assistance on this.

Hi @User_NYYPL, thank you for posting this thread! Are you performing the asset transfer via CSV? The error you have encountered might be due to the CSV file you are trying to import. Please make sure to delete the Subsidiaries column before importing it to the system to prevent the error. Hope this helps!

Hi @Mahdy Abdelaziz, Thank you for your question. The $6,875.00 shown for the Marketing department represents the combined total from two journal entries generated by the Allocation by Batch process. As reviewed at timestamp 6:45, each journal entry allocated $3,437.50 to the Marketing department, resulting in the total of…

Hi @User_BD08X, thank you for posting this thread! Can you confirm if you are using Legacy Tax or SuiteTax? Upon checking, showing the tax accounts in a journal saved search is only possible when you are using SuiteTax. An enhancement request had previously been filed to make this field available in Legacy Tax, but it was…

Hi @Kedalene , were you able to check our previous response? Let us know if you need anything else!

Hi @Kedalene , Apologies for the confusion, after further investigating here's another way we can view the date created. 1. On the Currency Revaluation record, copy on the URL bar the Internal ID. (Internal ID can be found after fxreval.nl?id= in the URL) 2. On the upper right corner of the record, click on Search > Create…

Hi @User_7B35D, @GauravAgrawal, thank you for your inputs! Hi @User_7C8GF, were you able to see the responses above? Hope these help!

Hi @Mark Schurmann , We're glad for you to join us today and thank you for posting here in NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Margie , we apologize for having gone through this. While NetSuite does not send out notice for these details, you can refer to SuiteAnswer ID 10050 | Supported Browsers for NetSuite.

Hi @Sue_P, based on the screenshot you provided, these does not seem to overlap each other. To ensure that your concern is thoroughly investigated and addressed, we recommend raising a support case with the Basic Accounting team. Our support team will be able to look into the issue in detail and provide further assistance.…

Hi @jitendrapratap, just want to check if this has been resolved? — Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @Kedalene, To view the Foreign Currency Revaluation results, you may navigate to Transactions > Financial > Revalue Open Currency Balances > List. You can also view the Foreign Currency Revaluation: Status page at Transactions > Financial > Revalue Open Currency Balances > Status. You may refer to SuiteAnswer ID 80540 |…

Hi @Sue_P, The error message you’re seeing typically indicates that NetSuite detects overlapping budgets with different methods assigned for the same period, which can cause validation issues. You can "make a copy" of the previous custom budget to avoid overlapping. NetSuite will read from the active budget version, and…

Hi @User_66SWC, Yes, the reconciled transactions for July and August 2025 would have to be manually unchecked one by one. The functionality to bulk uncheck the matched/cleared transactions is currently filed as Enhancement 465184 Transactions > Bank > Match Bank Data / Reconcile Account Statement > Mark All checkbox option…

Hi @User_66SWC, just want to see if you were able to check our previous response?

Hi @KennyM , just want to check if you were able to see our previous response? If you find the reply to your question useful, others might as well. By clicking the “Yes” button for “Did this answer the question?” below, you’ll be able to help the community members who might have a similar concern find the answer easier and…

Hi @jitendrapratap, you're welcome! Just to confirm, you were able to update your Windows version and NetSuite is now working as expected?

Hi @KennyM, thank you for sharing the screenshot. It looks like the Merchant field you mentioned is available on the Expense Report page, but the record we're importing is an Imported Employee Expense. This likely explains why the Merchant field isn’t appearing in the CSV mapping, it isn’t available on the Imported…

HI @Chelsea Jacobs , appreciate your input on this! Hello, @jitendrapratap & @Margie , Were you able to review the response above? We hope it clarifies why certain features and functionalities may not be working as expected after upgrading to the latest version of NetSuite while using an outdated version of Windows. To…

Hi @User_66SWC, you can still make corrections to the June 2025 reconciliation by unreconciling the bank statements for that month. This will allow you to recreate the previously deleted customer payment and include it in the June reconciliation. Once the adjustments are made, you can proceed to reconcile the statement…

Hi @Divya Unnikrishnan , thank you for providing those SuiteIdeas! Hello @User_K51C7 , Divya is correct with those SuiteIdeas. The functionality for creating an approval workflow for Asset Revaluation, Transfer, and Disposal are currently logged as the following enhancements: Enhancement 438826: Fixed Asset > Asset…

Hi Angela, thank you for your inputs on this thread! Hi @KennyM , Thank you for posting this thread. Just to clarify, you have a Merchant custom field available but is not seeing this in the CSV import. Is that correct?

Hi @User_AS0HK , We recommend filing a support case to our Basic Accounting team so they can take a further look into the reason why even with giving these roles view access, they were unable to view reports.

Hi @User_SJXBI , Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

We are now closing today’s session. We hope to see you in the next #AskAGuruLive! I hope the tips I provided will be helpful for you. 😊 Be sure to follow the AskAGuruLive tag for updates. To help us improve this program, feel free to share your feedback with us. Have a good one, everyone! 🎉

Tip 3: Having trouble selecting an account from the dropdown list when making deposits? A common cause is browser extensions enabled in Google Chrome, particularly the McAfee WebAdvisor extension. Try disabling this extension and refresh the page, the accounts should now appear in the dropdown list!

Tip 2: Are payments not appearing on the Make Deposits page? Here are some key things to check: Payment Processing Profile: Ensure the correct payment card gateway used is selected. Date Filter: Set the filter to "All" to display payments from all time periods. Date Range: Verify that the selected date range includes the…

Tip 1: Did you know you can enter amounts in a journal entry using formulas? When filling out the debit or credit columns, you can use basic mathematical formulas such as addition, subtraction, multiplication, and division right in the field. Just press enter and the total should be there! This feature helps reduce manual…

Hi @Robert Nedelkow-Oracle, Thank you for joining this session! Yes, Bank Feeds SuiteApp could help users automatically import the bank statements daily. You could refer to the following SuiteAnswers for more information: SuiteAnswer ID 91099 | Bank Feeds SuiteApp SuiteAnswer ID 93227 | Bank Feeds SuiteApp FAQ Hope this…

Hi @Chelsea Jacobs , @Niks Blando-Oracle , Thank you for posting the question! When creating 5+years of accounting periods, one of the negative implications it could have is the possibility of posting transactions in the incorrect period. However, to prevent this users can disallow the Post Outside Transaction Period…