Andrii Siryi Blue Ribbon

Hi team! Many thanks! Your answer really helped me! I have one more question: Is this possible to retrieve the default AR Account (Setup>Accounting>Preferences>Accounting Preferences>Items/Transactions>Default Receivables Account) using API? (not for the customer and not for the invoice just general)

Hi, Many thanks for the reply. I have two more questions: If the field "Setup > Accounting > Accounting Preference > Items/Transactions > Default Receivable Account" is empty (without AR Account) and on the customer page Use System Preference is set, does it mean that the invoice will be created without "AR Account"? How…

So, as I understood Subsidiary is the required field. Could you see my second question? We use API to send payments to NetSuite. If the invoice can have the empty subsidiary field, does NetSuite return the error message if the payment with allocated to the Invoice, but the Invoice has the empty subsidiary field?

Hi! Ely Gulen-Oracle. Thank you for the detailed reply. I can't create an invoice with the disc. amount and disc. date. I faced with the issue that in the tab "billing" there are no "TERMS", as presented in your answer. I also try to find it in Customize form for the billing tab - there is also no "TERMS". The screens are…

We found how to add these fields. Could you please provide detailed instructions on how to fill these fields or do them with values?

Hi! Mikko, thanks for the expanded reply. Could you please indicate exactly where is this field on the customs form? e.g. to provide the screenshot and specify where is this discount date. Thanks!

Hello @Dominica Sevilla-Oracle Yes, you are correct.

@Kristoffer Viray-Oracle Hi, Many thanks for the help and sorry for the late reply. We are using SOAP. Here you can see request: <?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"…

@Dominica Sevilla-Oracle Hi, We tried to do the payment on the UI. And it was a success. But still, can't do this payment via SOAP. For all other payment options (cash, check, payment card) it's OK. There are settings for the ACH payment option.

Hi @Erick Dela Rosa-Oracle , Many thanks for the reply. But, if we have such an issue with the list of customers. Are there some settings in NetSuite that use some default payment methods for the customer? Or can be some other reason? Maybe the payment method was created in the wrong way?

Hi @Dominica Sevilla-Oracle , There is the request: <soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <soapenv:Header><ns1:tokenPassport…

Hi @Kristoffer Viray-Oracle , We don't use CSV Import, we got this issue when trying to do sync via SOAP. Maybe you need some additional information? Or maybe you have some standard points where the issue can be?

Hi @Biomerics_Admin, I'm not familiar with languages for locations: - France - Germany - The United Kingdom So, could you please help me with this?

@Dominica Sevilla-Oracle Hi, Many thanks for the answer, it's very useful for me. Now I have next question: We have such request: -<soapenv:Body> -<add xmlns="urn:messages_2020_1.platform.webservices.netsuite.com"> -<record xmlns:ns8="urn:customers_2020_1.transactions.webservices.netsuite.com" externalId=""…

@Mikko De La Fuente-Oracle Many thanks for the answer. Now I have the list of questions according to A/R Account. Which method I should use to retrieve the A/R account? How I can identify that this is A/R Account? Can you give me the example of a request to push payment with an A/R Account into NetSuite? Do we need some…

The Customer with internal id = 58595 doesn't have any Customer Payment related to it. Please answer me about A/R Accounts: In specification we found the recommendation to use an A/R account in request. Is the A/R account a mandatory field? In which cases we should add an A/R account to the request? Where we can take this…

@Mikko De La Fuente-Oracle What do you mean by "external id"? (where I can take it?) How does "external id" affect the request? Give me please example of a request with "external id" and "A/R Account". I have such an A/R Account: And I want to put it in our request,

@Mikko De La Fuente-Oracle Hi Mikko, This request is new, request isn't similar to an existing record on the UI.

Yes, thank you!

We use SOAP

Web Services/Integration

Erick, Could you attach the example of the request where we should request all fields? We tried to update our request as you recommended but received an error message.

Thank you!

I attached examples

My Customer wants a Guide on Germany language. But I am not sure that is possible that NS can depict an account in Germany language.

language preference

Yes, thank you!

He @Erick Dela Rosa-Oracle Yes, it is helped a little. Could you provide screenshots on how to create these fields on UI? I mean an example for each this type.

Hi, @Mikko De La Fuente-Oracle We deleted this line from request, but nothing changed. Do you have some other idea how to fix this issue?

Hi, @Mikko De La Fuente-Oracle Last issue was solved without removing this line. But now we have the same issue when we are trying to push a invoice payment from our application to NetSuite via API: <platformCore:message>Unable to find a matching line for sublist apply with key: [doc,line] and value:…