Angela Bayliss · Senior Solution Architect · Gold Crown

Hi @User_DFQMH Ah. Although if you integrated with fedex or ups, you can easily estimate shipping automatically on the SO - if your items have weights added. Anyway - I have unlocked Avalara scripts. I'm happy to share them with you for the purpose of you finding the trigger you need to recalculate taxes, if you want to…

Hello @Salauddin Sarker If that list provides you the information you're looking for, then navigate to Customization>Forms>Sublists Click on the 'Entity' subtab Under Entity, you should see the label 'install base' or whatever the name of the subtab on the customer record is the name of the search driving that information.…

Hi @davidd039 Did you find it?

@User_DFQMH If you don't mind me asking, why not set the shipping cost in the shipping cost field? That way it natively sets the amount in the summary box, and the tax rules will apply accordingly. I'm curious..

Hi @davidd039 Go to Setup>Company>Enable Features > Items and Inventory Tab Scroll down towards the bottom and do you see Supply Chain Control Tower? If you see it there, you already pay for it, it's just not been enabled within your account. You can enable it if you want to, but there's likely configuration that may need…

Hello @Salauddin Sarker , I can try to help you with this. Are you able to see this information when you look at your customer record, under the sales subtab, under 'Install Base' If this is the information you are looking for - for all customers, please confirm?

ok, I have avalara. Let me see if I can find the trigger - @User_DFQMH Give me a couple of minues.

Hi @User_WCXYT I plugged your error into suiteanswers and got this: Resolve Error: "There was a Problem Connecting to the Database." in NetSuite Point of Sale (NSPOS)Last Updated02/26/2026Reading Time1 minAnswer ID103573 Applies To Product: NetSuite Point of Sale (NSPOS) 2019.1 Scenario When starting the NetSuite Point of…

Hi @User_DFUL4 If you can open a transaction as a test in a second window, walk through the steps of the script manually. Avalara has a button on the record to 'recalculate' taxes, but Avalara also fires when the record is saved. You need to have your script perform whatever tasks are occurring in the backend in the ui…

C

Hello @Kedalene Once the data has been overwritten, the only way to calculate the exchange rates used prior to the change is to use exported financial reports prior to the change and work backwards to extract the exchange rates used. The original rates were overwritten so they no longer exist in NetSuite to Extract.

Hello @Glaced99991 Nobody here can tell you specifically what your process must be for relabeling the bottles. If the relabeling is simple and straightforward, then an inventory adjustment removing the old assembly and adjusting it onto the tester is sufficient for your business, then you don't have to follow all NetSuite…

Hello @Salauddin Sarker In your Trial Balance Report you can only select a single subsidiary at a time in your filters. So no, you cannot include 2 subsidiaries natively. You'll either have to run the 2 reports and combine them, or script the report.

Hello @davidd039 I don't think you're understanding me. Supply Chain Control Tower is not a module, it's a feature of demand planning. To find the feature, search for Control Tower in your global search. It may already be available to you at no extra costs.

Hello @User_0C38A You may want to file a case if you need support immediately.

Hello @davidd039 The easiest way is for you to type into your global search bar : Control Tower Try that and let me know?

Hello @davidd039 , If you have demand planning, you should have a control tower dashboard on your user login. What login role are you using? Maybe I can help you find it…

Hi @Kedalene It sounds like March wasn't locked when you recalculated. I've seen this happen before, when a client CFO went to the consolidated exchange rate table manually and clicked the 'recalculate' button. Wiped out a year and a half of rates we had manually loaded one at a time, as we were validating financials and…

Hey @Dext3r You'll need to script this. There's no where to set this natively.

Hello @User_3S1B9 The number of Subsidiaries supported in your NetSuite account is defined in your contract with NetSuite. You can have as many subsidiaries as you want to have, you just have to pay NetSuite for them. You're provisioned 6 Subsidiaries. As soon as you try to create a seventh (that isn't an elimination sub)…

@Robin Weyrauch In your code, you must set every field that you have to set manually on a status change record. Try this: In your code, set each field manually in the UI at the same time you're setting the field in your code. This way, you're not missing any field that you have to set on the transaction. Just a thought.

Hello @User_49S96 To clarify, when you are on the 'deposits' screen, click 'New Transaction' When the new deposit screen opens, it should look like this: This is the screen you will use to deposit the customer payment you just received. Are you getting to this screen?

C

Hello @BDavisRMG I'm not sure what you're seeing in the marketplace - I can't comment on that. I've used the native integration with UKG - it's pretty simple to set up if you are an administrator of your UKG account, and you have your NetSuite Admin available. The issues we ran into with connecting UKG with the free…

Hello @User_JLBXV Attached is the Projects User Guide. You can find the setup for Intercompany time and expenses starting on page 16. I hope this helps This banner may show the source of your issue Since your employees can only be assigned a single subsidiary on their employee record, anything they charge to a project NOT…

Hello @esabis Without a NetSuite Support Contract, I don't think you'll be able to sort through this on your own. You can sure try though! You'll need to investigate 2 area's. 1 area is looking back to find out what hasn't been billed correctly and fix them. That's a big undertaking This should be done in production. The…

Hello @Kristi Tamm Is your question why isn't the button removed. or is this still a system limitation? I'm confused

Hi @Karen See The CSV import tool isn't recognizing one of your maps. Is the date in the correct format? It looks like the asset is using internal ID - is it mapped accordingly? One of the values in the import for the required fields isn't being recognized.

Hi @User_L6WBE , Is the item on your return a non inventory item that isn't fulfilled/received?

To Identify the form: In one tab, have your list of forms sorted by type. One at a time, click down to list of different forms and set as 'preferred'. In another tab, have your vendor record open in edit mode, click save on each form change in other tab. If it saves, click edit and go to the next form. If it goes to…