Hi @Kedalene As everyone else has indicated, a user can attempt to log in 6 times before they are locked out for 30 minutes. Neither the 6 attempts or the 30 minutes can be modified in NetSuite. After the 30 minutes has concluded, they can try logging in again and will either gain access if they remember their…

Hi @user_5906 Can you provide a screenshot of your Locations (Setup > Company > Locations)? It's okay to redact the names if you need to so long as we can see that a hierarchy is actually set up in your locations. See example below where the indentation is obvious that there is a hierarchal structure. Can you also provide…

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Hi @user_5906 To confirm, are you saying that when opening an inventory item record > Purchasing/Inventory > Locations you don't see the Parent Location: Sub Location displayed? Example: You're see "United Kingdom" instead of "Warehouse: United Kingdom"?

Try this instead: Criteria Inventory Location: Old Location (Location Preferred Stock Level: Not Empty OR Location Reorder Point: Not Empty) Not Empty will include 0 in it's search so if you're looking for greater than 0 then you'd need to set the criteria as such instead of using "Not Empty".

Are you sure you were selecting "Inventory Location" and not just "Location"? Either way I'm glad you were able to solve it!

Hi @Jim Miller I'd set up something like the following: Lists > Search > Saved Searches > New > Item Criteria - Select Use Expressions Inventory Location: Old Location (Reorder Point = Not Empty OR (Preferred Stock Level = Not Empty) Results Item Reorder Point Preferred Stock Level You can add more to the Criteria and…

Hi @User_F0WDY Natively you can't prevent certain file types from being uploaded to the file cabinet. Ideally you'd train your users to stop this practice but you could also explore some alternative approaches: Try a User Event Script that blocks certain files from being attached to a record; Note this won't block…

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Hi @Rannar R It's my understanding that this is the expected behavior. The lookupFields would return the displayed text like 'My Subsidiary' instead of '15'. You mentioned you've tried the record.load with getValue as a workaround. Have you already tried search.create with getValue as well?

Hi @User_S8PAJ When experiencing issues with NetSuite like this, I recommend the following: Take a screenshot of the timestamp and code as it suggests and save it Check to see if servers are down in your area If you're not sure which server you're on, ask your AMO so you have it for the future Check…

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I agree with @Dext3r that this is expected behavior, though it may not make the most sense. The system is assigning the PO to fulfill the backorders instead of suggesting inventory be moved from one location to another. You could try bumping out the expected receipt date of the PO, or you could do a manual transfer order…

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Hi @User_DRRBW A few starting questions: Have you used the Replenish Location by Transfer Order successfully previously? Are you using Supply Allocation in your NS instance? Are you sure the 400pcs are truly available and not committed/reserved to other orders?

Hi @Elina Kourouzidou Natively, NetSuite does not allow you to bill multiple Sales Orders on one Invoice. There are a couple of options you could explore as alternative approaches: If you have SuiteBilling you can use Consolidated Billings. See Suite Answer 9204: Using Consolidated Billing for Projects and for Payments You…

Hi @Jacob Hebert Can you be more specific on what you're looking for help with? Inventory Item and Kit/Packages SKUs can be transmitted via EDI so what is the scenario you're currently facing that doesn't work?

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Hi @Robert Kooimans Have you already read SuiteAnswer 6671: Template Category is mandatory when sending E-mails yet?

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Hi @TEN While we all wish NetSuite functioned differently at various stages, we don't always get a formal explanation from Oracle on why they've chosen the system to behave a certain way. Creating a Transfer Order doesn't require an inventory check for availability, you're simply creating a request for inventory at a…

Hi @Herman Suherman Scripting is not my area of expertise so another user may be better equipped to help but I wanted to help point you in the right direction to get you started on troubleshooting. The error message is showing you that the error is occurring during the Save function and is caused by whatever is occurring…

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I didn't try running it, just wanted to show you the correct way to setup the formula and value. If the instructions don't work for you, and no one else responds to this post, you could create a separate post asking for help setting up the type of search you're looking for and mention you already tried 88039 but the…

Hi @esabis The "Unexpected Error" error can be a difficult one to solve. Sometimes it requires NetSuite Support and users here would not be able to assist further. However, often times in a saved search, it's because the criteria you're entering is not compatible so you have to rework the setup as needed (sometimes its…

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Hi @Ian_H In that case I'd use the Header Location on your Sales Order for reporting purposes. The header location would represent where the sale came from in your use case. You'd then set your Inventory Location at the line-level to Location A so that the items successfully get fulfilled from the warehouse. A script could…

Hi @User283824 When you say display the Retail selling price do you mean the MSRP? The price customers would pay if purchasing the item in-store? If yes, do you have an MSRP field stored on the item record? You could use that field and modify your Custom Form and add the field in the Item Sublist.