Chris Polanish Red Ribbon

Yes, I was able to get them to re-open the case and link them together. Thank you for checking, much appreciated!

@Michelle Jabanes-Oracle would you possibly be able to help get my support case tied to this issue? It got closed out as not critical even though I provided the issue number. My case number is 602xxxx. Thanks!

We're actually also seeing the same thing, only in Chrome, not Edge, after the latest update. I've tried creating just a very basic quote - client, subject, single line item. Seeing the same behavior as described above, a prompt to leave the site, and clicking leave it does still save.

And just like that, after acting up all morning, all seems to be working again (of course right as I'm about to hop on my phone call with support).

That's interesting, our logo has changed also, but it is different. It's this water-drop thing. We're also having a lot of issues today with scripts loading what seem to be old, cached versions instead of the latest version, so wondering if maybe there's CDN issues. I have a case open with support but nothing yet. This…

We're semi-back up. We're in the account again, still can't get to SuiteAnswers, and our RESTlets seem to be bombing.

I can't get to SuiteAnswers to open a case. @"Mikko De La Fuente-Oracle"

I'm not seeing any updates on the status page, but my users are seeing unexpected errors left and right. I personally can't even sign in to NetSuite at the moment, just get an unexpected error.

I'm starting to get reports from users of timeouts again in the past 10 mins. Anyone else?

We've tried IE and Firefox but still no luck. Everything just hangs.

We're still down here. Unresponsive pages/extreme slowness. Definitely not resolved.

Yes, crawling once again this morning...

We were good until about 9:45am EDT today. Now we're back to an unusable system.

Same, good until about 9:45am EDT and now we've ground to a halt again.

Yes, we're one of the accounts that ended up not getting upgraded today.

We were moving for a while but have ground to a crawl for the past half hour or so. System is basically unusable at this point.

We FINALLY just came back up. Half a day entirely down the drain.

Still down. Have yet to get in today. 11:30, come on...

That's the only reasoning I could come up with myself. And yet here we are, 10:30am on a business day and we still have yet to be able to sign in to NetSuite today.

We received the email that our upgrade has been postponed, but we're still down. Can't get in.

Out of curiosity, does anyone know why upgrades were moved to Friday mornings? They always used to be Friday night into Saturday morning, but then last year I believe they started doing them Friday mornings. Seems like an absolutely terrible idea because if/when something does go wrong, we end up in a situation like this…

Yeah, we're down here as well. Support was aware of the issue but no ETA. And the status page just shows nothing at all right now.

Anybody else having issues printing reports? It seems like they've started printing as blank pages. Verified in a couple of accounts, multiple browsers, users, PCs, roles, etc. Best we can tell this started after last week's Thursday night patches.

Looks like it finally came back up about 9:45 EST

Look to be back up Edit: Spoke too soon. Back down again

Was able to open a case through SuiteAnswers via system2

We're down on Long Island, NY. Users are getting all sorts of error codes. NA3 datacenter. Can't get to SuiteAnswers to open a ticket.

Nope, we had our upgrade back in August. We've had Show Employees as Contacts on for years, never had this issue. Finally spoke with support and sure enough we found this contact workflow running on the employee records. The workflow state was set to Do Not Exit Workflow. Was able to turn that off and manually go through…

I appreciate the advice. We are all on the latest version of Chrome however.

Yes, we're still seeing issues with NetSuite IPs getting blocked by spamhaus as well. Support told me it was resolved, but it seemed to start rearing it's head again yesterday.