Hi there @Hormese Paul , Upon checking, I was able to confirm that if SuitePromotions is enabled in your account, you will receive that error message when using the Customer Center Role. I also found a SuiteAnswer Article about this. It is stated there that SuitePromotions is not compatible with the Customer Center and…

Thanks for the tag, Mikko! Hey there Lina, If you were able add the "Make Journal Entry" permission on his/her role and set the access level to "Full", the user must be able to edit existing journal entries. However, if he/she is trying to delete a period end journal entry/ies, the "Period End Journals" permission must…

Hello again, Erik! @esegerst You should be able to see it in Set -> Approval Process Manager. I think it'll be best if you go through the steps on how it was installed and set up. Also, The SuiteApprovals 6.0 with a bundle ID of 203059 has already been released. You may opt to install this one ? Here are a few SuiteAnswer…

Hello there, Willard! @User_L22NI Thanks for creating this thread. I'll tag my colleagues @Mikko De La Fuente-Oracle and @Erick Dela Rosa-Oracle who has the technical expertise on this area so they can help you out on this one ?

You're welcome, Ruthanne! @User_WSQDN ? If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through…

Always glad I can help, Lily! @lilywu ?

Hey Lily, I have the same thing on all of my accounts. Page 0 would show the first transactions and then if I opt to move to page 3, I can't actually select it cause it only has til page 2. I was hoping maybe clearing the cache or using different browsers could solve it but apparently not. Anyway, I actually checked this…

Hey there, @Christophe Tiers , Here are my findings -- Such behavior might be related to Subsidiary hierarchy of Departments and Locations. 1. Bank Account is always restricted only to 1 single Subsidiary 2. If a Bank Account is assigned to Child Subsidiary and on the other hand, Department/Location/Class records are…

Hey Lily @lilywu , I tried it on my end and couldn't seem to reproduce it. Could you try to clear the cache or use a different browser to see if you'll experience the same thing. Thanks,

Hello there, Mathieu! We're here to help! I'm tagging my colleague @Shamaine Chan-Oracle who has the expertise on this matter so she can check this one out for you and see what we can do. Have a great day ahead!

Hello there, Gaelle! Let me tag my colleague @Camille Cagalingan-Oracle who has the expertise on the matter so she can help you out with this one. Hope you're having a great day! ?

Hey there, David! @davidd039 I'm sorry to hear about the cases you have submitted. Let's see what we can do for you ? I'll be tagging my colleague, @Herdi Rana-Oracle who has the expertise on this area so she can check this one out for you. If you have any other details about it that you would like to share, please do not…

Hey there Erik, @esegerst You might have exceeded your licenses already. You can either add a new one (this one is handled by your account manager) or remove an existing user to give way to another (this one you can do). Current users can be found when you navigate to Set Up > Company > User/Roles > Manage Users You can…

Hey there Christie! Could you elaborate on what these sweep transactions are? Thanks,

Hey there Lily, I believe this became available in version 2020.2 ?

Hello Ruthanne! I believe you can set up Miscellaneous After Tax Deduction to an account for the personal use of the corporate credit card for the employee. Here's how: 1. Lists > Employees > Payroll Item 2. Create one with the Item Type of Deduction and Pay Code of Misc. After Tax Deduction 3. Apply the employee to this…

Hey Christophe, let me check this one out again and see what we can do ?

Always welcome, Lily! ?

Hello again, Lily! I believe it is best that you submit a case to Support for this concern. This way they can further investigate on the matter. Regards,

Hello there, Rick! I'm tagging my teammate @Herdi Rana-Oracle who has the expertise on this one so she can help you out! ? Have a great day!

Hello Lily @lilywu Did you try to reconnect in Bank Feeds? Cause this can be the reason why these items are showing up again. Also, can you see the same item on the To Be Match and Excluded tabs? I have tried to select and exclude an item on the To Be Match page and here's what I got: Can you check if the same true on your…

Glad I was able to help, @Christophe Tiers ! If you have any other questions, do not hesitate to post another thread! We're happy we can help! ?

Thanks for the tag, Pau! ?️ Hello there, Ruthanne! Let me check this one out for you. I'll update you soon as possible ?

Hello there @Christophe Tiers, Where you able to check if these Classes and Departments are Active? Navigate to Set Up -> Company -> Department (or Classes) -> View the records - this may be the reason why you cannot select them. Let me know if that was the issue. ? If you find the reply to your question as helpful, others…

Hello @Christophe Tiers ! Great to have you on board! You can try to disable the preference DUPLICATE NUMBER WARNINGS in Setup > Accounting > Accounting preferences > Items/Transactions and check if you'd still get the error. In case you still do, I guess it is best that we submit a case to Support so they investigate on…

Hello @Meherin , I'll tag my colleague @Shamaine Chan-Oracle so she can help you out on this one. ?

Hello @esegerst , Are you using an Administrator role? As per checking Administrators and roles with custom permissions can access this. Thanks,

Hello @Jyothi B , I believe you have two options here. Manually reconcile the transactions; or Create a Matching Rule that will recognize the prefix on the memo. Here are some SuiteAnswers you can use as guide: Creating User Transaction Matching Rules User Matching Rule Example If you find the reply to your question as…

Hey there, @User_WU63K , We understand how tedious the task can be but the only way we can reconcile these transactions is to do it manually. I have also consulted with @Erick Dela Rosa-Oracle who has the expertise on Scripting and was able to confirm that this is not feasible.

It's documented in Enhancement 80997 Please provide a KPI for Budget vs. Actual. Hope you can vote for it! The more votes we get the more we can help the Product Team decide to consider it for future implementation ?