Hi 3970123, What transaction record is this? Thank you. Michelle Jabanes-Oracle Ask A Guru

Hi @"3970123", To allow users to add or attach files on Entity/Transaction records, the Role should have at least an Edit Permission Access Level on the corresponding Entity/Transaction records. This is in addition to the Documents and Files permission, which should be set to at least Create level. For reference, please…

Glad to help. Michelle Jabanes-Oralce

Hi @"AC-5455", Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you. Michelle Jabanes-Oracle

Hi New_44789, Apologies if it took me some time to get back to this post. Per checking, this will fall under Enhancement # 164906 Customization > Custom field > List/Record = Custom record type > ability to filter list from custom record type by the parent record (i.e. Project). Let me know if you have questions. Thank…

Hi Mark_BRIT, There is currently an enhancement request logged for this #335857 Expose Event record for use with Scriptable Email Templates. Let me check if a Workflow and the nlobjTemplateRenderer API will work as an alternate solution. We will reply to this thread as soon as we are done with our research and testing on…

Hi @"cherryduck", Please make sure that the Employee Center role is not inactive. 1. Login as the Administrator 2. Navigate to Setup > Users/Roles > Manager Roles 3. Show Inactive checkbox is checked Also, you may want to try using a different browser to check if the Employee Center role is still missing. Please let me…

Hi @"Mark_BRIT", Have you checked https://system.netsuite.com/help/helpcenter/en_US/srbrowser/Browser2018_1/script/record/calendarevent.html Let me know if this helps. Thank you. Michelle Jabanes-Oracle

Hi @"RickG_1136", Yes, this is how we assign the Dashboard Customer form. Assigning this form to a specific role is currently logged under Enhancement # 221871 Setup > Customization > Entry Forms > Dashboard Customer Form > Customer requests to add Roles Subtab. Please vote for this request. Let me know if you have…

Hi @"2a396291-3d67-48e7-b48f-6f9d6aa24e69", Per SuiteAnswers article id 26186 , the field that you're trying to update is hidden a field on a Standard Form or Custom Form via Web Services. As an alternate solution to this error, please use a different custom form that Web Services would use, which should have that field…

Hi @"RickG_1136", Good day! Have you tried enabling the Form is Preferred checkbox? Enabling this won't affect the form you set in your Entity record. Please let me know how it goes. Thank you. Michelle Jabanes-Oracle

Hi @"arpitha.prakash", You can use a third-party integration to synchronize emails and calendar events between Outlook and NetSuite. For enhanced performance and experience, it is recommended that you use SuiteApps developed and supported by SDN Partners and other third parties. For more information, see Third Party…

Hi @"arpitha.prakash", NetSuite provides two options for integrating NetSuite with a telephone system. Please refer to the following SuiteAnswer articles for more information. * Using Telephony Integration | Answer Id: 8890 * Setting Up CTI Telephony Integration | Answer Id: 8876 * Setting Up TAPI Telephony Integration |…

Hi @"ddennison", This seems to be related to the Defect # 584941. I suggest to create a Support case to further investigate the issue. Thank you. Michelle Jabanes-Oracle

Hi @"farrago", Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you. Michelle Jabanes-Oracle

Hi @"Chris.Wognum", This is currently logged as an enhancement request. I suggest to visit SuiteIdeas to vote for the enhancement. * 183471 Employee/Customer Center > Customize Page > Ability to Add Content/Custom Portlet * 75108 Save Dashboards: User would Like for the Admins be Able to Save and Publish Dashboards for All…

Hi @"Jyothi R" Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you.

Hi sarahm_43874, This is currently logged as an enhancement request under Enhancement # 87092 Forecast > Customer request that when importing SO to be able to link to existing estimate. Currently when using opp. and est. created in the UI even with adv forecasting set to omitted on opp. forecast report counts both…

Hi @"sarahm_43874", Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you. Michelle Jabanes-Oracle

Hi DanDeHaven, Thank you for updating us and I am glad that this search helped. Michelle Jabanes-Oracle Ask A Guru

Hi @"4152294", Good day! This is to acknowledge your questions and to inform you that we will further review these. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you. Michelle Jabanes-Oracle

Hi @"3964388", I'd like to know how is the ReCaptcha was implemented as this feature is still logged as an enhancement. Do you see this error on a particular browser only? Thank you. Michelle Jabanes-Oracle

Hi jmohr, There's no limit on Customer Transactions for the Web Store. If you're having issues with logging in considering the 100 transactions on the Customer Account, it's expected that the user may certain slow down from around 10-20 seconds. Some even more depending on the Amount of transactions per Customer. This is…

Hi @"jmohr", Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you. Michelle Jabanes-Oracle

Hi @"Naughtoon81", This is currently logged under Enhancement # 159205 Search > The Round function is not applied to the total in a saved search. There's no workaround for this and I suggest to vote for this enhancmeent at SuiteIdeas. Let me know if you have questions. Thank you. Michelle Jabanes-Oracle

Hi @"Drewmich", This seems like a defect. I would suggest to open a Support case and refer to this Issue # 584941. Thank you. Michelle Jabanes-Oracle

Hello, Can you please confirm if you're getting a MTA reputation error and it is related to the SPF record? Thank you. Michelle Jabanes-Oracle

That's great to hear, 4097094! Thank you. Michelle Jabanes-Oracle Ask A Guru

Hi @"coffeeguy", Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you. Michelle Jabanes-Oracle

Hi @"4097094" This is currently logged as an enhancement under Enhancement # 127029 Home > Set Preferences > Alerts : Ability to set up email alert when customers reply to an email sent to them through the Customer record. Please see the suggested workaround below. Setup an email address to where the customer replies will…