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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Comentários
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Hi @Richard Appleford OB Just checking if you were able to see previous comment and my email. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.
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Hi @Joe Zeid Please ask the user to troubleshoot this on her/his computer. I. Browser Cache Delete browsing history Clear cache & cookies. II. This can happen when Restrict This Role by Device ID is enabled on the Custom Role. III. Role is inactive. I hope this helps.
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Hi @Brandon liu Technically, the user has access to the File Cabinet, which is why they can still search for and view the file through Global Search. To better control access, consider restricting permissions at the folder level, so that only members of a specific group can access the folder or its files. For more…
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Hi @MJ NCO Based on my testing, I have observed that the folder restriction updates the day after I make changes. If your dynamic group still failed to access the folder even after 24 hours, I would suggest opening a support case, as this could be a potential defect. Please let me know if you need help in creating one.
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Hi @RobSpector, Just checking if you were able to see previous comment. We'd like to check if @Tigran Shahnazaryan's solution helped. Thank you.
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Hi @huntermaclean Did you try using the Standard User Access Email template but still find that the URL is missing? The standard template includes the necessary code, and the link should work as expected. <p>Welcome! You are now a user in the NetSuite account ${companyInformation.companyName} -…
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Hi @Brandon liu Users without the Documents and Files permission can access the content of files if they are provided with a URL that is based on file ID, and if the file is related to a record the user has access to. For example, if a user with the Customer Center role uses a URL to access a file on an invoice, they also…
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Hi @User_S8PAJ For a more in-depth review of the email header you shared, we recommend submitting a support case. Because email headers and other logs may contain sensitive information, it’s best to avoid sharing them in the community, as it is publicly accessible. Opening a support case allows us to securely collect the…
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I'm glad the fix implemented last Friday worked. Thank you for the update, @stedmu. 😊
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Thank you, @Adrianne A.😊
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Hi @stedmu, Apologies for the delayed response. This is related to the recently closed defect with Issue #825440. Could you please confirm if users are no longer encountering the permission violation error when running searches?
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Hi @Richard Appleford OB I sent you an email. I will wait for your response. Thank you.
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Hi @Adrianne A. Yes, this is the standard behavior of the pivot table in the analytics workbook. There is an existing enhancement for SuiteAnalytics Workbook > Pivot Table > Standard Transaction Record Types > Ability to click transaction number and open in a new tab under Enhancement Request #644859. Please visit…
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Hi @Divya Unnikrishnan As long as this old super admin is not being used in any of the workflows, scripts, or integrations, then you can remove the administrator role. This can't also be replaced because the internal ID will still be the same, but you can always set a new administrator as the owner of the workflow or…
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Wow! Thanks for the update @Norman Veger.☺️ Kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking the Answer Accepter badge.
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Hi @User_IUY7H , Could you please try renaming the new account to your desired username and let us know if it works?
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Hi @Divya Unnikrishnan I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily,…
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Thank you so much for updating this thread, @Richard Appleford OB. Please feel free to post a new question if you need help.😊
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Hi @huntermaclean When logging in as the customer, use the customer center link in Setup > Company > Company Information > Company URL >Customer Center Login link. Use the password you manually assigned. Let me know how it goes.
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Hi @User_IUY7H , I've sent you a direct message. Thank you.
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Hi @Richard Appleford OB, To better assist you, what specifically would you like to know about Cross Subsidiary Opportunities?
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Great! Thank you for keeping this thread updated, @Lee Ann R.
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Hi @Kent K. Thank you for the detailed explanation—completely understand your perspective. If this workflow is important to your team, we recommend submitting a new enhancement request at SuiteIdeas.
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Hi @Divya Unnikrishnan The Internal ID (-5) is assigned to the default (initial) Administrator of the user’s NetSuite account. You can edit the employee record and remove the administrator role.
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Hi @Dext3r, Thank you for keeping this thread updated and for sharing the solution with the community—we truly appreciate it.
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Hi @huntermaclean, I recommend creating a support case, as this requires further troubleshooting. Please let us know if you need any assistance with submitting it.
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Hi @User_XBPX5, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter…
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Hi @m ramana, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.
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Hi @carlyn, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.
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Hi @Glaced999991, This feature is not available in NetSuite. This is currently logged as an enhancement under #180897. Please visit SuiteIdeas and vote for this enhancement request.