Hello @Edwards_05, According to the Records Browser, it seems that Case Profiles cannot be scripted, which is preventing us from customizing the form. After checking for any existing SuiteIdeas related to this concern, I was unable to find any. Therefore, I recommend submitting a new enhancement request at SuiteIdeas page.

Hi @User_NG9BL, The enhancement pertaining to this matter has been documented under #285789. We can develop a SuiteScript that creates and applies multiple promotions to a specific item or set of items. The script can use SuiteScript API calls to create promotion records, set up the promotion criteria, and specify the…

Awesome! Thank you for keeping this thread updated, @rburns515! 😊

Your solution is indeed insightful. We appreciate you sharing it with the community. Thank you. 😊

Thank you for keeping this thread updated, @User_UOGC0. @User_CE1IU, I suggest creating a case and you may refer to this Issue #705994 .

Hi @Maleeka, Do you have access to your employee records? If not, you can ask your NetSuite Administrator to check the following; 1. Employee Record > Classifications: Department, Class & Location 2. Employee Record > Subsidiary (if you are using a OneWorld account) 3. Employee Record > Access tab > Global Permissions 4.…

Rodney, thank you for sharing this information. The Shortcut icon is not typically available on the standard Employee Center role, unless the center type has been customized. However, there is a similar discussion that you might find helpful at Discussion: How can the user have the ability to create a personal shortcut in…

Your existing criteria may conflict with this. To proceed, you have two options: Use a formula in your search, or Recreate your existing search and update the filter accordingly. Option 1: Use Formula Criteria > Standard > Filter: System Notes : Field is Entity Status Results tab > Columns > Formula (Text) fields Formula:…

As per checking, unlike onboarding, there is no dedicated portlet for offboarding. However, the articles provided can guide you on setting up offboarding tasks within the reminders portlet. I hope this answers your question.

Perhaps other roles are utilizing the same preferred form. My recommendation is to designate an alternative sales order custom form for other users.

Thank you for the additional information, Peter. For this, you need to customize the Entity Form and set the Hold button to Inline Edit, then assign the form to the role/users. This way, the users can't edit the field even if they have edit access on the customer record. See sample below. Once saved and applied to form,…

Hi @rburns515, Navigate to your Sales Order custom form and uncheck Authorize Return. Assign this form to the roles. I hope this helps.

Hi Peter, The Hold field is dependent on the Customer Credit Limit Handling preference of the user. To disable this; 1. Navigate to Home > Set Preferences 2. Click Transactions 3. Customer Credit Limit Handling: Select Ignore 4. Click Save For reference, please see the options below. Ignore – Select this method to allow…

Hello @User_UOGC0, Thank you for providing these details, may I ask which version of NetSuite account you have? Additionally, I have sent you an email, kindly review it and I will await your reply.

Hi @BlueSkies I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi Amjad Kasem, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_Y9BMT, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi Andrea, Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter…

Hi @User_NC62U, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hello @aisaadaniya, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi @User_D0WRP, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Thank you, @User_FL4CK. I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You…

Hello @User_UOGC0, Does this issue occur regardless of the screen's DPI? Will using a different browser result in the same problem? Have other users reported experiencing this issue?

Thank you for the screenshots. How do you access your Customer Center? Based on the screenshots, it appears to be from the Site Builder website and not from the Customer Center role. To test the results or view them through the Customer Center role, go to the Customer Center record > Access tab > Login as Customer. Let us…

Hi Andrea, Try using {appliedtotransaction.fxamount} and {appliedtotransaction.netamount} and uncheck Store Value. I hope this helps.

Hi @BlueSkies Try to access your discussions from this page. From the screenshot provided, you're in Oracle Communities. You need to go to the NetSuite Support Community page and login to view your discussions. See example below. I hope the links provided help. 😊

Hi Amjad Kasem, Set the Employee Restrictions to none - no default. I hope this helps.

Thank you for your suggestions, @Tafara. @User_Y9BMT, iIn addition to that, check the transaction and the employee record for any Classification restrictions (Department, Class & Location).

It doesn't look like it came from the search you published. It looks like an order form to me. Based on the steps in How to Publish Item Saved Search on Customer Center Role, you need to create a Presentation tab before you can publish the search. Step I: Create Presentation tab 1. Navigate to Commerce tab > Site Builder >…

How many columns are there in your search?