Hi @GSONI , Thank you for posting again in the community! 😊 Hi, Everyone! Feel free to share your knowledge and best practices.

Hi @Ben_1984 , Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @Jessie P , Thank you for creating this thread! Please allow our gurus/members to look into this and update you for any findings. To other users who may have insights with regard to this topic, feel free to add your comments by replying to this thread. Kind regards, 

Hi @Jessie P , Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Seeking your valuable knowledge for our member @Ahmed Latief. Your input is highly appreciated.

Hello there! Thanks for creating this thread! To our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!

Hi @AmitCohen , Thank you for posting in the community! 😊 Hi, Everyone! Feel free to share your knowledge and best practices.

Hi Lisa @User_FQ0VR , Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @User_VA1OM , Thank you for your reply. As I can understand from your reply, you have two ways to set up cases: -Manually by one user: Lists » Support » Cases » New -Via Inbound Email Case Capture This means that when customer sends an email to the NetSuite Address located in Setup>Support>Preferences>Support…

Hi @Gab JS , Thank you for clarifying ! Indeed, it would be the best to raise a case with our support team to investigate this issue more in detail. Did you manage by any chance to contact our support team or do you need assistance on this matter? Best regards,

Hi @kees.netsuiteadmin , Sending a gentle follow up on this in case you haven't read my previous reply. Best regards,

Hello there! Thanks for creating this thread! To our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!

Seeking your valuable knowledge for our member @User_TXI1Z . Your input is highly appreciated.

Hi @Benjamin Paul - USA , Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @User_QTRKX , Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @kees.netsuiteadmin , More details about ranges when defining KPIs you can find in the SuiteAnswers article below: Defining KPI Scorecard Ranges or Periods Please let me know if this helps. If it does, kindly click "Yes" on "Did this answer the question?". This will aid the others with the same question to easily find…

Hi @Gab JS , If you need to check a undelivered emails, you can do that as an Administrator, navigating to : Lists> Mailing> Undelivered emails>Search. But if we speak of configurations probably the best option is indeed to open a support case. Please update us about the answer received, maybe some other users in the…

Hi @Surendra Singh Rebari, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You…

Hello there @User_J1C00! Thanks for creating this thread! To our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!

Hi @R. Dieka Pribadi G. E., Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @User_4XHNV , May I suggest some Suite Answers articles as alternative? You can find them linked below: Add Item Classes and Sales Reps to the Open Estimates by Lines Report Create a Saved Search that Shows all Items Applied on a Sales Order and Estimate Record (this is more complicated and includes formulas) Custom…

Hi @User_VA1OM , May I ask more details about those email notifications? How the ticket is raised? via Online case forms? In the customer center ? or via Inbound Email Case capture? Do you use any Support Notification Email templates? What is the From email address of the notification ? (a screenshot would help but in case…

Hi @Surendra Singh Rebari, I am not sure what you mean by 'how to gengarte ', can you please write more details about your issue? Meanwhile, if you are interested in the lead generation and conversion processes, please check the SuiteAnswers articles link below: Capturing leads Lead Management Lead Conversion I hope this…

Hi @Vajrala Madhu Reddy , Thank you for posting again in the community! 😊 Hi, Everyone! Feel free to share your knowledge and best practices.

Hi @Vernita, Thank you for creating this thread! Please allow our gurus/members to look into this and update you for any findings. To other users who may have insights with regard to this topic, feel free to add your comments by replying to this thread. Kind regards, 

Seeking your valuable knowledge for our member @mardel. Your input is highly appreciated.

Hello there @Kedalene! Thanks for creating this thread! To our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!

Thank you for your insights, @GauravAgrawal !👏 Hi @Vernita were you able to check the comment above? :)

Hi @mardel , Thanks for posting your concern here! 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.

Hi @User_ZSBAE , May I check with you if you have the Use Duplicate Detection Criteria checked? In the Setup workflow tab of the Online customer form: If you uncheck this box and try to remove the search option, do you manage? Thank you for checking and best regards,