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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Hi @Pratik Teredesai-Oracle thanks for the information. We will work on a saved search and configure it as a reminder.
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Thank you for the recommendation @Pratik Teredesai-Oracle. We’ve already reviewed those options, but unfortunately, the Script Deployment record doesn’t appear as a Record Type in the workflow configuration, nor is it listed in the Applies To section when creating a new deployment for a user event script. Could you please…
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