I can't find a way to open the script file. If I try to open it from the file cabinet I get an error or a blank page. I really think that ebiz is the problem. We notice the discount changing shortly after an ebiz update was installed on 11/7.

Yes. All the pick tasks have an in progress status.

Okay so what would you say is running at the same time? Here's the system notes. Here's the script status sorted by end date and by start date Thanks Mike

Yes, but it still doesn't give me enough information to narrow down the script.

There are several. Would they be under the Client Scripts or the user Scripts? I attached pics of both.

Yes, I highlighted the script in my screen grab. However I can't find any information on what created the script. Does anyone know where to find that? Thanks Mike

I doubt the issue can be reproduced on your end. It's happening to all of our invoices. When the invoice is first created it's fine. In this example the total after discount matched the invoice total. If I look in the system notes I see that 30 minutes later a Script runs that sets the after discount values to zero. The…

I can't find an example now. Maybe it got fixed. I'll check with accounting as they are processing Invoice in the morning. Thanks Mike

Hi Lyka, I believe it would have but Netsuite pushed out the fix to our account so I didn't have to manually add any permissions. Thanks Mike

I believe that by adding the view permission to "Setup Preferences permission" it allows the user to view the settings under the Smart Count tab on the item.

Netsuite create defect# 736967 and has since pushed out a fix.

Hi Lyka, Yes a support case was opened. We have Smart Count installed but we are not currently using it. We encountered this error while in our Customer Service, Purchasing, Production manager, etc roles. Basically any role that allowed viewing or editing the item record. I believe what I would have to do is add the Setup…

Does anyone know if there's a way to get notified when updates go out?

I just got off the phone with support and it's a know issue. A Smartcount update was pushed out which caused this.

Well, I finally figured out what was going on. Our password manager, "LastPass" started overwriting email fields on forms. This started with an update that came out in July of 2023, I'm currently running version 4.120.0. I had opened a user's record for editing and LastPass overwrote the user email with my own. It then…

Just when I thought I had this figured out it started again. The last three days around 3:00 it started logging me out again. I verified that the 3rd party integration isn't causing the problem. I ended up opening a case with support.

Thank you for mentioning the 'NetSuite Login Audit Log'. I was able to see that two other users were logged out 2 or 3 times within a few minutes . I also saw that I had 23 logins within 2 minutes. It appears that a 3rd party integration is using my credentials. I'm doing further testing and will report back. Thanks again.…

I'll give it a try. It hasn't logged me off today 🤞 Thanks for the suggestion.

No error and it's not on a mobile device. Also, different computers and browsers.

No changes that I know of. It was only two users last week but now today we have a third one.

Thanks Joy. I'll give it a try.

I was able to find SuiteAnwers ID 81638 but I can't get phantom BOMs to show up.

It appears that SuiteAnswer Id 63147 has either changed, been deleted or I just can't pull it up. Any help would be appreciated. Thanks Mike

I realized the error of my ways. I unknowingly change the saved search that the custom sublist used. Once I changed it back everything worked fine. Thanks

Hi Elychelle, I didn't realize that was a custom sublist. Thank you Mike

HI, View a customer. I choose Getz's Dept Store, /app/common/entity/custjob.nl?id=3071 Go to Customer Part Number on the Financial tab I expect to see the customer parts for Getz's Dept Store. Instead I see the parts for the last customer ID I entered in the search. ECOLAB If I clear the CustID it then displays the parts…

It seems crazy to me that manufacturing software wouldn't have the ability to split out raw material, labor and OH. Has anyone come up with a report to accomplish list for their monthly financial statements?

Now I have the button! Thanks

Sorry, this is my first time asking a question. Where do I find the Kindly click "Yes" on "Did this answer the question?

Hello @Mohammed Al-husseini I didn't know you could customize those views. How do you find which view it is and where can you edit them? Thanks