Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

I haven't heard of any gateway related issues so far. Which one are you using?

A fix to Defect 333174 Custom Form > Projects > "You cannot submit this Form due to an Unexpected error" will be released shortly. This fix should address the unexpected error on all entity records.

Greg, Support filed the following Defect 333107 - Incorrect Negative Quantities on Hand > Request to strip off Location on Pre-MLI Transactions.

While the fix is pending release, another Alternate Solution may help: Create a Saved Search and display the fields to edit on the Results tab, then Use Inline Edit to change the value of the field.

For anyone still experiencing this, please update your case and provide the following details: 1. Browser type and version 2. Record type affected customer, contact, project, ect

The fix to Defect 333174 was released last night. Please clear your browser's cache if you continue to experience this issue.

If the troubleshooting steps did not resolve this issue, reply to your case and provide the following details: - Record affected - Browser - Browser version - Steps to reproduce Support created Defect 333716 for this.

Engineering Teams are working on resolving this. Defect 331777 will track this for those who want to attach a case.

Please try the following troubleshooting steps: 1) Log out of NetSuite 2) Clear browser’s cache 3) Log back in to NetSuite If the problem persists, contact Support and reference Defect 333503 - Edit a Customer record > Hit Save > Popup message: "You cannot submit this form due to an unexpected error".

The issue and related fix is being reviewed by QA. I'll post here as soon as we have any new details.

NetSuite status update available on https://status.netsuite.com/status_en_US.html

This should be resolved now.

A routine maintenance resulted in the unavailability of sandbox accounts. This has been resolved.

Defect 330897 was created to track latency in production. The issue should be resolved now but please update your case if you continue to experience any difficulty using system.netsuite.com.

You can re-open the case or submit a new one for Support to investigate further.

This is related to Defect 330322 On Searches and KPIs > Relative Date "Today" is defaulting to Yesterdays Date. Please contact Support to attach your case and receive status updates.

You could try wrapping the formula in REGEXP_REPLACE({customfield},'<[^<>]*>','') or use a macro in Excel to strip the HTML tags.

It should work when grouped too.

Try changing the setting at Home > Set preferences > Appearance tab > Landing Page

This should be resolved now. Please check status.netsuite.com for any updates.

What type of search are you exporting? In some cases, exporting an Item Saved Search with Description field added as a column, the Description contains HTML tags.

Is the problem in the UI or webstore?

status.netsuite.com was updated with the following message: The component that handles authentication for NetSuite version 2015.1 is running in a degraded mode. This is causing logins to take a long time and can also result in timeouts affecting login operations. Automatic authentication is also affected including making…

Defect 326927 was filed for this. Please have your case attached to receive updates.

In that case you could source the customfield into a custom hyperlink field and export the hyperlink. This way it won't display any html tags on export and the field is linked in search results.

Some accounts are affected. More information will be posted on the status page as it becomes available - status.netsuite.com.

If you are using a custom role, you may be using a published dashboard that has restrictions set by your Administrator. Do other users with the same role as you see the same thing?

I would report this to Support to investigate further. When a refresh fails, a popup error message is displayed that includes an error ticket number.

You can view the Enhancement status in SuiteIdeas. To access SuiteIdeas and submit a new idea or vote on existing enhancements, see this SuiteAnswer.

Customer/Employee Record that has Login Access > Change Email > Save > You must provide a password to give this person access to your account. Defect 324505 was filed for this.