Trixie Amora-Oracle · Associate Technical Support Engineer · Gold Trophy

Looking forward to your response so we can check on the behavior further. Thank you! Respectfully, Trixie

Hi @Mike Wondrasek, When placing the customer's name in the sales order the shipping address automatically populates. It is standard that the PO will get the shipping address whichever address is in the shipping tab. Do you change the shipping address manually? Are you using a standard form? Do you have existing workflow…

Hi @User_L8FNG, Thanks for the clarification the origin concern of this thread is about Employee Directory / Org Browser Not Loading. And since you mentioned on your initial comment that you are running to the same concern, I assumed that you are also having concerns with the Employee Directory and Org Browser not loading.…

Hi @FazeprooF, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime,…

Hi Benjamin, Apologies for the confusion, since the second asset account is not possible the creation of a custom item record (just labeling the item record will not work) For scripting guide you may reach out to your account manager to customize for your needs. Respectfully, Trixie

Hi @kmd_14170, The ability to reallocate a kit item is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 140760 Transactions > Inventory > Reallocate Items > Ability to reallocate Kit / Package itself and not just member items You can go to SuiteIdeas…

Hi @User_L8FNG, Hope all is well. Thanks for trying the initial troubleshooting steps. I have confirmed with the team regarding the behavior and kindly perform the following: A fix has already been released however it was included as part of the bundle version upgrade for the Employee Directory bundle. The upgrade is…

Hello, Let me know if you have any for clarifications regarding the document I linked to this thread, Thank you! Respectfully, Trixie

Hi @User_L8FNG, Have you seen our last comment? https://community.oracle.com/netsuite/english/discussion/comment/16888789#Comment_16888789 Kindly let me know if this helps. Respectfully, Trixie

Hi @JDKru, Have you seen my colleagues' comment? https://community.oracle.com/netsuite/english/discussion/comment/16888780#Comment_16888780 Let us know if you have any questions regarding the response. Respectfully, Trixie

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @Mike Wondrasek, Sorry it seems unclear. May I clarify what is your question then? Thank you! Respectfully, Trixie

Hi @Mike Wondrasek, The ability to use the shipping address found in the Sales Order instead of the customer default address is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 713991 Dropship orders use customer default ship address You can go…

Hi @User_L8FNG, In cases were the employee directory or the org browser is not working or continuously loading, our initial troubleshoot is to clear cache and log out and log in of NetSuite. Let me know if the concern is still reproducible on your end. The next best course of action is to file a support case to check with…

Hi @Vernita, Hope all is well with you. I believe this article will help you in detail: Inventory Cost Revaluation > GL Impact shows Work In Process Account. Upon Work Order Close, a purchase price variance account will reflect the differences. Hope this helps. Respectfully, Trixie

Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

Hi @brocha, Have you seen our last comment? Let us know if the information provided was helpful. 😊 https://community.oracle.com/netsuite/english/discussion/comment/16888549#Comment_16888549 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help…

Hello, Have you seen our previous comment? https://community.oracle.com/netsuite/english/discussion/comment/16888541#Comment_16888541 We look forward to your response. Respectfully, Trixie

Hi @brocha, Upon testing, I am able to observe that it is a standard behavior for the search to show shipping items. If you would like to filter out the shipping items, you may add in the criteria. Shipping Line = False Hope this clarifies your concern. Respectfully, Trixie

Hi @User_MO40Z, To check, is the costing calculation already done on your end? Kindly Open Inventory Valuation Report and display title. Check if there are any costing errors. Thank you! Respectfully, Trixie

Hi @brocha, Kindly provide a screenshot of your criteria and result tab in order for us to test further. Thank you for your time! Respectfully, Trixie

Thank you for your time as well! Respectfully, Trixie

Hi @User_J20V3, Kindly try to perform the transaction again by using a standard form and also with the custom form without any custom scripts enabled. Kindly provide more screenshots possible in order to test the behaviour further. If there would be multiple restricted items to show, I suggest filing a support case to…

Hi @User_JQO26, Since it is standard for NetSuite only allows one COGS account setup per item, we can only work with the given process. Otherwise, be reviewed as an enhancement. Calling other members of the community, have you had an instance where you will need to utilizes 2 COGS account. Thank you! Respectfully, Trixie

Thank you @MJ Fernandez-Oracle for sharing your insights! @User_4DBX2 , let us know if the provided solution works for you. And if you need further assistance on this don't hesitate to reach out. --In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page.…

Hi @User_MO40Z, Here are the steps to add items to a matrix: Go to Lists > Accounting > Items. Click Edit next to the parent item to which you want to add items. If an item you are adding has a price different from the parent item, enter pricing information about the Pricing subtab. Click the Matrix subtab and then review…

Hi Benjamin, I believe our previous thread which talks about the asset record is related to this query of yours and I have confirmed that second asset account is not possible as of the moment with NetSuite. Your request of having to manage the Inventory of Non-Owned Assets would require several customizations. For this, we…

Hi @User_XG9G4, Just to set proper expectations regarding your concern, please be informed that the scope of our support here in NetSuite Support Community does not include RF smart as it is a 3rd party integration. As for other members who happen to be RF Smart users, kindly comment down if you have insights regarding…

Hi @User_J20V3, Hope all is well. Here are some questions in order to review further: Are there any recent changes made to the system? Are the units still the same for the items? How may records are currently affected by this type of behavior? Looking forward to your response. Respectfully, Trixie