Ours is down too and giving the same error as yours. Have you resolved the problem or had any success in an explanation from NS? http://shopping.netsuite.com/automatedoutlet http://shopping.netsuite.com/securetek Thanks. +1 www.wesspur.com It looks like it just came back on as I was typing this - About an hour's outage. My…

Our netsuite was down as well, apparently for unscheduled maintenance. We have an enhancement request to make the error message more informative, so you know the nature and expected duration of the problem. If this would help you, please vote for: 166101 UI/Usability When login to NetSuite, the system throws an error…

In the Google Analytics help file the onsubmit action does not even have a return (nor true or false) What I don't understand is: 1. if all Netsuite websites work the same way 2. if the Google code it's the same for all (depending on the actions to be tracked) 3. if NS made the Analytics fields available (meaning that they…

Hey Farrago, We have had this same probelm off and on in the last version, and it started again after the upgrade. I would immediatley start a case and begin attaching the error messages without fail. Also, you should be checking to see if your credit card gateway is capturing multiple authorizations. When this problem…

You can change the text of this message under website --> customize text. The problem we are having is that we are seeing this message ALL the time, and folks are getting 2-3 authorizations on their cards. Anyone else experience this problem lately?

We have also been having this problem in both IE and Firefox, and I do not believe it is a problem with form Caching, as Firefox caches form data by default. :( It seems like the best case scenario would be for the order to be saved, given an order number but the user alerted to the payment problem. To the other users…

Yes, this is a big problem still. It seems like it should be a simple fix for NS to save the record as "unapproved' and show an alert rather than junking all the info.

Yes, we are having this happen to us from time to time as well. It is especially frustrating as it will wipe the data from an order if it has not yet been saved, forcing you to either recontact the customer or try and do it from memory. Very Bad For Business.

Thank you Tim, looks like I got it to work from the install. The JS that is installed appears to have an extra line of script not referenced here, which may have been holding me back. Much appreciated.

Ok, so this helped me get a beforeLoad function to work which worked when I was checking for blank Department fields. I replaced that with the exact code above, updated the name of the function in the script file, created a parameter with the desired field as the default selection, updated the deployment to released, and…

Don't think that will work, client suitescript doesn't run in web store checkout. I think you will need to use a server suitescript, before submit, and check the originator of the transaction and/or the context to determine whetehr you are in the web store. Thanks, -e Yeah, thanks, just figured out that it won't work in…

I am working on this right now for my company. I am also new to Javascript, but I think I have found a method that will work. Page 7 of the Client SuiteScript user guide displays an example of using the Pageinit function to set the value of a field. My plan is to set our WSDK to use a custom sales order form that is…

Hello Tim, First off, thanks for your support in getting this running all those months back. Unfortunately, this has stopped working after the NS update on Friday. We have a case lodged for it, (Defect 144906 - Script on bundle 484 is not workin), but as the time frame given us by tech support was something like 120 days…

For us the question is not Kits vs Assemblies, it's Kits vs. Groups. The main problem with groups is that a) you can't discount them, and b) they don't work in the webstore. (We haven't set our webstore up yet, but that's what I heard.) The workaround I have used to discount groups is to create a discount item that is a…

I have the problem that the help in NetSuite perpetrates awful puns at every step. There's nothing quite like hearing the same bad joke over and over while you're busy trying to find the answer to some mission-critical problem. "How Suite was this Answer?" Give me a freaking break. Also yes, the initial problem as well, as…

One thing, when you set the condition, did you select "sales order" as the record in the condition? Is the workflow based on a sales order already? If so, empty the "record" field in the Workflow condition and leave the field and conditions intact. I had a similar problem, and that seemed to do the trick.

Thanks very much, Jason.

Glad to have helped! I really wish there was good documentation for Workflows. Cheers,

The transition in question is this: Transition to State: Backorder Present Transition on: After Record Submit Saved Search: Orders with Backorders This setup doesn't work, even though the transition TO this state is the set up in the same way, just with a different saved search. I figure it has to be something with my…

Figured it out. The transitions condition pop-up has a record field which I had set to Sales Order, as this was executing on sales orders. Turns out that was the problem. :h_a_w:

I take it back. Removing that condition led to all sorts of weirdness... Has anyone figured out something similar? :h_a_w:

It should be pointed out that, at this point in time, Workflows are unable to read or write information in line items. So, even if you get it trigger, you may not be able to check back orders. Here's the thing - it does work! But only on orders that are manually approved. The workflow uses a saved search which has no…

Figured it out. In the saved search for the backorder, I had put in a condition that the order be pending fulfillment. Even though the previous stage in the workflow had set the condition to pending fulfillment, I guess you can't reference a field set by a previous step until the record is actually saved. Interesting how…

Thank you! This is going to do exactly what I needed it to do. I appreciate the help!

Thank you, I will try working with that!

Did you ever find a solution, bkeck ? I would be interested in doing something similar for when orders waiting on inventory are ready to ship.