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Welcome!
Hello and welcome! We're so excited to have you join the new Oracle Health Community. Our goal is to facilitate a friendly, supportive environment where members can easily collaborate with each other and Oracle Health employees on solutions and best practices. The Oracle Health community allows you to pose questions, start…
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Need more help? Contact Us!
Have you reviewed the Knowledge Base? We have created a great source of information to help resolve some of your most common concerns directly without having to open a ticket or wait for a response. Please check out these great resources HERE. Need more help than what you have found in the help articles? Customers: Submit…
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Can I recieve a Daily Digest email notification?
The Oracle Health Community currently does not allow for a daily digest email. This is an enhancement request that has been logged with the vendor platform. We are hopeful they can develop and release this functionality for our Community in the future.
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Community Guidelines
Thank you for being a valued part of our community! To ensure the best possible experience for all members, we have established some basic guidelines for participation. By using the community, you also agree to the Oracle Terms of Use Policy & Privacy Policies. What's My Role? Member As a member, your role is to interact…
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How can I get email notifications for comments within a "Group"?
Automatically receiving notifications within "groups" (URL starts “https://community.oracle.com/oraclehealth/group”) when a comment is made to all group posts that you are a member of is not currently available. "Following" a group only sends a notification for new posts, new comments on your bookmarked posts, when you are…
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Update Your Profile
Your community experience should feel personal, and finding what you are interested in should be easy. Completing your profile helps to connect you to the community and personalize your experience. Update your avatar: Show people who you are by updating your avatar. See Updating Your Avatar for step-by-step instructions.…
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How can I help my colleague escape an infinite loop while attempting to log in to the Community?
If you are experiencing a 'loop' while trying to log into the community, try the following suggestions. Hit the BWL logout page directly The business web login is how customers as well as employees are able to initially authenticate into the community as well as other legacy Cerner applications. It may be that your browser…
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Update Your Avatar
Updating your profile picture, also known as your avatar, is a simple and personal touch that helps the community feel more connected! To change your avatar, select your current avatar image in the title bar and select Account & Privacy Settings. On the Account & Privacy Settings page, select Change My Picture. Select one…
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I have a uCern link that redirects to "page not found." Where is My Content?
As part of the migration, in an effort to streamline content, certain groups were consolidated, while others were merged to corresponding product categories. To help identify the new location of historical groups, a comprehensive list of merged groups and their new destinations have been included in the attached…
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Change Your Password
To modify your password, you must change your Cerner Care Account password. Complete the following steps to change your password: Open the Cerner Care page: https://www.cernercare.com Select Forgot Your Password. The Log In Help page is displayed. Enter the required information, and select Send Email. An email is sent to…