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Download reports error in OBIEE 10.1.3.4.0

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Saran2007
Saran2007 Rank 2 - Community Beginner

Hi All,

We are facing the below error when downloading the huge data set from obiee application

"State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 46073] Operation 'stat()' on file '/obiee/OracleBIData/tmp/nQS_32463_90_70438405.TMP' failed with error: (75) `&u  . (HY000)"

The above error is appearing whenever xxxx_yyy.TMP file has reached 2GB in TMP folder.

Please find our OBIEE version details as below

Build: 10.1.3.4.0.080726.1900

Release Version: Oracle Business Intelligence 10.1.3.4.0

Package: 080726.1900

According to BUG 6998143, in UNIX/LINUX env tmp files over 2 GB in size lead to an error. This bug was fixed for Window env in OBIEE 10.1.3.2, and has been fixed for UNIX/LINUX env in OBIEE 10.1.3.4.

Though the bug 6998143 has been fixed in our obiee version still we are facing this error.

Have tried the below options also in NQConfig file

Increased DATA_STORAGE_PATHS size and changed WORK_DIRECTORY_PATHS and SORT_MEMORY_SIZE to huge size.

Please help us to resolve this .

Regards,

Saravanan

Answers

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    10.1.3.4.0? Don't you think it's rather time to think of an upgrade?

  • Saran2007
    Saran2007 Rank 2 - Community Beginner

    Hi,

    Thanks for your response .upgrade is in our pipeline but it will take some time to get approved.

    Any other technical suggestions from your end.

  • Saran2007
    Saran2007 Rank 2 - Community Beginner

    Is there a parameter to increase TMP file size more than 2 GB