Error Loading Data

Robert Brooks

Summary

Error Loading Data

Content

I have multiple projects in DVD and any time I open one up I receive an error saying "Error Loading Data" and it lists the data elements that could not be loaded. These elements include CustomerName, Sales_3485, and SalesPerCustomer which either are in the data and I am positive or in the case of Sales_3485 do not exist and have never existed.

Additonally, every time I press okay to the error, the error box pops up again and it continues doing this forever.

I am unable to do anything with the project, such as changing canvas or going to the prepare or narrate tabs without receiving an error that says please wait for current action.

Does anyone have a solution because now I am unable to access any of my projects which I have spent months working on.

Robert Brooks

Exporting and importing to another computer still returns the same error. I will go ahead and try uninstalling and reinstalling DVD to see if that solves my issue.

UPDATE*

After uninstalling DVD, I had to go and remove all of the DVD files that were on my computer. When I reinstalled, I imported the projects and it all seemed to work fine. I am curious though what causes this error to occur so that one project will be affected by another projects data sources?

FTisiot

If you have another laptop where DVD can be installed you may try exporting the project from your pc and importing it to the other computer to check if the error msg still pops up.

If that's the case maybe uninstalling and reinstalling DVD could solve the issue.