running Bursting job XDOBURSTREP failed with no obvious error in the log

Malcolm Knipe-89763

Summary

running Bursting job XDOBURSTREP failed with no obvious error in the log

Content

Running Bursting report and it errors - Some reports Burst OK - there is no obvious error in the concurrent log

the report produced is for Police Officer and Staff 3rd Party Payments

If we run for Staff, the job completes ok

If we run for Officer, the job errors

I've noticed the following at the end of the log files

At the End of the Log file for Staff (Bursting ok) it does this ….

[112417_145007162][oracle.apps.xdo.template.FOProcessor][STATEMENT] clearInputs(Object) is called.

[112417_145007166][oracle.apps.xdo.template.FOProcessor][STATEMENT] clearInputs(Object) done. All inputs are cleared.

[112417_145007166][oracle.apps.xdo.template.FOProcessor][STATEMENT] End Memory: max=474MB, total=474MB, free=276MB

[112417_145007166][oracle.apps.xdo.delivery.DeliveryManager][STATEMENT] initConfig(): loading default properties :{TEMP_DIR:String=/usr/tmp, BUFFERING_MODE:Boolean=true}

[112417_145007167][oracle.apps.xdo.batch.BurstingProcessorEngine][STATEMENT] ========================> startElement() ::: endDocument is entered <========================

[112417_145007167][oracle.apps.xdo.batch.BurstingProcessorEngine][STATEMENT] ========================> startElement() ::: endDocument is entered <========================

Bursting process complete..

Generating Bursting Status Report..

Found duplicate file name 013PP_MPS Staff Payroll_Direct_Earnings_Attachment_NTPP_Authority .xls

-->File name renamed as 013PP_MPS Staff Payroll_Direct_Earnings_Attachment_NTPP_Authority 0.xls

[112417_145007677][][STATEMENT] /usr/tmp/EBSSIT/112417_144921227 deleted successfully...

But the Officer log file (Bursting errors) displays this

[112417_142258205][oracle.apps.xdo.template.FOProcessor][STATEMENT] clearInputs(Object) is called.

[112417_142258210][oracle.apps.xdo.template.FOProcessor][STATEMENT] clearInputs(Object) done. All inputs are cleared.

[112417_142258210][oracle.apps.xdo.template.FOProcessor][STATEMENT] End Memory: max=450MB, total=450MB, free=109MB

[112417_142258210][oracle.apps.xdo.delivery.DeliveryManager][STATEMENT] initConfig(): loading default properties :{TEMP_DIR:String=/usr/tmp, BUFFERING_MODE:Boolean=true}

[112417_142301526][][STATEMENT] /usr/tmp/EBSSIT/112417_142050506 deleted successfully...

Brajesh Shukla-95078

there could be several reason for this

1. Check the mail id is present in the XML file(you can see the program XML by click request id > Diagnostics > View XML)

2.  Please check in the Bursting control you have correctly specified the rtf template name with correct application name and locale

3. Check the XML Administration responsibility > Administration Tab > Check the Temporary folder path....this path should physically exists in the application server with write permission.