Oracle Analytics Cloud and Server

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

BI Publisher Report Permission issue

Received Response
144
Views
4
Comments
manyam16
manyam16 Rank 4 - Community Specialist

Summary

BI Publisher Report working for Administrator but not for the user

Content

Hello,

I have created a new BI Publisher Data Model and the BI Publisher Report and moved to production environment.  It is throwing an error "Not able to connect to the database".  However, when we checked the log and the db connections, everything looks good.

Initially it failed because of the huge amount of data and it self timed out though the error says database connection issue.

When I limited the database with some value in filter, the report is showing up for the Administrator but not for generate users and it is still throwing the database connection error.

WE have the one new database (data source) and also created the folders to save the BI publisher report and the data model.  is it any permission/privilege issue on the folders or on the db?  any idea?

greatly appreciated.

Thank you - manyam

 

Version

BIP 12c

Answers

  • Aman Jain-Oracle
    Aman Jain-Oracle Rank 5 - Community Champion

    Hello Manyam,

    Is it an OAC-BI Publisher instance or a standalone BI Publisher instance? and also can you please share the error screenshot.

    Best Regards,

    Aman Jain

     

  • Aman Jain-Oracle
    Aman Jain-Oracle Rank 5 - Community Champion

    Also did you check that you have given the relevant application roles in the database connection (security section), attaching a screenshot for your reference here: 

    BI Pub.JPG

  • manyam16
    manyam16 Rank 4 - Community Specialist

    Thank you very much, Aman Jain.  We forgot to add the application roles when we create the new Data source for the BIP.  Thank you so much.

    Manyam

     

  • Aman Jain-Oracle
    Aman Jain-Oracle Rank 5 - Community Champion

    Happy to help :)