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Access denied error when user is Saving Current Customization of a Dashboard

Summary
Access denied error when user is Saving Current Customization of a Dashboard
Content
Hi All,
we are facing a situation where when user is trying to save current customization in any dashboard the getting "access denied for user to path /users/user1/_selections/rnq1kcilb6u3eg6o" error.
The Dashboard does allows saving of personal customization and the user does have the BI Author Role assigned.
Your help will be appreciated.
Regards,
Prashant
Comments
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The error is stating that the user does not have write permissions to that particular folder.
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Please make sure that the security permissions are same between the main folder and sub folders. I think it should be in sync.
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Hi Noelle,
but when a user save the dashboard customization, it saves under "My Folder" and BI Author roles does provide access to my folder.
Regards,
Prashant
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If it seeded the report make sure to copy it into the Custom folder before editing it. Factory contents folders are not allowed to edit.
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