Oracle Analytics Cloud and Server

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

java.exe hitting 70% CPU Usage after upgrading to OBIEE 9

Received Response
1
Views
3
Comments
Ronny
Ronny Rank 1 - Community Starter

Hi All,

Last week, we upgraded from OBIEE 11.1.1.7.140152 to 11.1.1.9.0 as per the procedure mentioned in the Oracle Documentation (using the software only install and patching the existing BI Domain).

Everything went fine and we were able to successfully upgrade to 11.1.1.9.0

However, just after couple of days, we started to notice that our server has become very slow and unresponsive  and that's because the java.exe process which operates out of {Middleware Home}/ Oracle_BI1/jdk/bin is consuming almost 70- 80% of CPU usage all the time. And due to this, we are not able to use our environment. I did google this issue and found somewhere that it might be related to java memory arguments and increasing the memory arguments could solve the issue. I even tried that but no luck, changed the memory arguments in setOBIDomain.env file to following but it doesn't solve the issue.

if "%JAVA_VENDOR%"=="Sun" (

@REM -UseSSE42Intrinsics required for server running EM

if "%JAVA_USE_64BIT%"=="true" (

  @REM memory args for 64-bit Sun JVM

  set SERVER_MEM_ARGS=-Xms2048m -Xmx2048m -XX:MaxPermSize=2048m -XX:-UseSSE42Intrinsics

) else (

  @REM memory args for 32-bit Sun JVM

  set SERVER_MEM_ARGS=-Xms2048m -Xmx2048m -XX:MaxPermSize=2048m -XX:-UseSSE42Intrinsics

)

)

Can anyone please let us know what could be reason why java.exe is hitting 70 - 80 % of CPU usage (causing the overall CPU usage to hit 100% all the time)?

This is our Virtual Machine specifications where OBIEE is installed

OS = Windows 2008 R2 Service Pack 1

RAM = 10GB

Install type = Simple Install

Database = Oracle Release 11.2.0.1.0

Please let us know if someone need further details, any help is much appreciated.

Thanks,

Ronny

Answers