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BI Publisher - Unable to display 'Date and Time' parameter in the report

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OBIEE_Drool
OBIEE_Drool Rank 4 - Community Specialist
edited Aug 13, 2024 3:40PM in Oracle Analytics Cloud and Server

Hello,

I am trying to add 'Date and Time' parameter/icon to the report to display 'Time of the Run' as shown below:

pastedImage_0.png 

Although it is working fine in 3 different environments but isn't working in Production Environment as shown below:

pastedImage_3.png

All the environments are alike in terms of configuration. No changes have been made in the recent times. Can anyone please advise where can I go look for this issue in terms of Configuration File/Admin Settings etc.

Appreciate any inputs. TIA!