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Presentation layer does not work.

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mlov83
mlov83 Rank 4 - Community Specialist

Hello guys,

I hope someone here can point me in the right direction. I'm having a hell of a time bringing up my presentation services.

Here is what  I have done and the subsequent error.

I have a VM running windows server 2008 I have installed OBIEE 12c I have followed the directions to the "T" I'm able to bring up the administration console.

pastedImage_2.png

Every attempt to bring the obips1 server fails with a message like so.

pastedImage_4.png

What i'm I doing wrong can anyone offer some advice.

Thanks!

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Hi

    please check log files speifically the obis1 and obips1 logs which you can find under the ORACLE_HOME\user_projects\domains\bi\servers directory.

  • As a side note ....

    OBIEE 12c isn't certified with Windows 2008, only with Windows 2012 and 2012 R2.

    So if at some point things doesn't work anymore .... will be difficult to get any official support ...

  • mlov83
    mlov83 Rank 4 - Community Specialist

    Thanks for the response I appreciated. Even more bizarre it appears I'm getting a windows7 error on a machine running window server 2008. Do you have any ideas on how to fix this?

    [2016-08-29T09:28:06-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Oracle BI Presentation Services (OBIPS) 12.2.1.0.0 (Build BIPS-20151008013645 64-bit) are starting up.[[

    File:sawserver.cpp

    Line:655

    Location:

    1. saw.sawserver
    2. saw.sawserver.initializesawserver
    3. saw.sawserver

    ]]

    [2016-08-29T09:28:06-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Platform: Microsoft Windows 7 Server Service Pack 1 -- on Host -- WIN-A8E219XXXX

    Version: 6.1.7601

    Host: WIN-A8E219NS5UM[[

    File:sawserver.cpp

    Line:667

    Location:

    1. saw.sawserver
    2. saw.sawserver.initializesawserver
    3. saw.sawserver

    ]]

    [2016-08-29T09:28:06-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] SAWServer will listen on IPV6.[[

    File:sawserver.cpp

    Line:675

    Location:

    1. saw.sawserver
    2. saw.sawserver.initializesawserver
    3. saw.sawserver

    ]]

    [2016-08-29T09:28:07-07:00] [OBIPS] [ERROR:10] [] [saw.nqscheduler] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Assertion failure: false at line 18 of handle.cpp

    Message: class saw::crypto::CredentialStore const * __ptr64[[

    File:handle.cpp

    Line:18

    Location:

    1. saw.nqscheduler
    2. saw.webextensionbase.init
    3. saw.sawserver
    4. saw.sawserver.initializesawserver
    5. saw.sawserver

    ]]

    [2016-08-29T09:28:07-07:00] [OBIPS] [ERROR:10] [] [saw.webextensionbase.shutdown] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Assertion failure: false at line 18 of handle.cpp

    Message: class saw::NQSchedulerManager * __ptr64[[

    File:handle.cpp

    Line:18

    Location:

    1. saw.webextensionbase.shutdown
    2. saw.sawserver
    3. saw.sawserver.initializesawserver
    4. saw.sawserver

    ]]

    [2016-08-29T09:28:07-07:00] [OBIPS] [WARNING:1] [] [saw.webextensionbase.shutdown] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Unexpected exception occured during WebExtension shutdown.[[

    File:webextensionbase.cpp

    Line:1229

    Location:

    1. saw.webextensionbase.shutdown
    2. saw.sawserver
    3. saw.sawserver.initializesawserver
    4. saw.sawserver

    ]]

    [2016-08-29T09:28:07-07:00] [OBIPS] [NOTIFICATION:1] [] [saw.sawserver] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Oracle BI Presentation Services are shutting down.[[

    File:sawserver.cpp

    Line:1010

    Location:

    1. saw.sawserver
    2. saw.sawserver.terminatesawserver
    3. saw.sawserver

    ]]

  • mlov83
    mlov83 Rank 4 - Community Specialist

    Thanks Gianni,

    I didn't noticed that tidbit. Everything else works except for that item... I feel like I'm so close. Any Idea if I can get it up and running.

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    a) Don't use an unsupported OS

    b) Don't use the .0 release but the actual current .1 release

  • mlov83
    mlov83 Rank 4 - Community Specialist

    Fair enough I guess I will start over with a  2012 install. Thanks for the response everyone.

  • Andrew Fomin.
    Andrew Fomin. Rank 6 - Analytics Lead

    These symptoms look like Windows DEP issue. Try to add sawserver.exe to exceptions.

    PS. I strongly agree with @Gianni Ceresa and @Christian Berg about using only supported platforms.