OBIEE 11G Installation on windows 7

ksbabu

Hi Experts,

When i am installing RCU it throwing an error,i have given the sid,port number and user name and password but why it is showing,please help me.

error :

• Unable to connect to the database using the provided details. Please enter a valid hostname and port or check if the listener is up and running.

I checked in databse instance status is open mode.could you please solve this issue.

Thanks,

Sateesh

Gianni Ceresa

Well ...

The info you entered aren't correct, the message isn't really a fake one ...

ksbabu

Hi Gianni Ceresa,

Please find the attached screen short.

Gianni Ceresa

Username: example 'sys'

So why do you put SYS as SYSDBA?

"as SYSDBA" isn't really a username...

ksbabu

Thanks for the quick reply. even i put username: 'SYS'   throwing the same error

Joel Acha

Have you tried logging on to DB via TOAD/SQL Developer/SQL*Plus from machine which you're attempting to install OBIEE?

ksbabu

I logging on to DB via SQL*PLUS  the following are the credentials.

supervisor :sys as sysdba

password: Sysdba123

rmoff

Is your servicename really "ORCL123"?

ksbabu

Yes.please find the tnsnames.

ORCL123 =

  (DESCRIPTION =

    (ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521))

    (CONNECT_DATA =

      (SERVER = DEDICATED)

      (SERVICE_NAME = ORCL123)

    )

Andrew Fomin.

My turn to guess: listener is not working and you can connect with sql*plus using bequeath protocol, but can't with RCU via OCI.

ksbabu

Thanks for the quick reply,i tried to start the listener in services but it is throwing error ,please find the screen short