OBIEE 11g Alerts Issue

997009

From last two days our Agents stopped working. I checked with the SMTP server people if there are any changes made on their side.

The error I get is:

AgentID: /users/username/Untitled

Warning: Recipient username@abc.com rejected by the mail server Verification failed for <analytics@abc.com>

AgentID: /users/username/Untitled

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /users/username/Untitled

...Trying SMTP Delivery loop again... Sleeping for 2 seconds.

I saw few blogs and did the following in Instanceconfi.xml:

<ServerInstance>

<SubjectAreaMetadata>

<SystemSubjectArea>false</SystemSubjectAre a>

</SubjectAreaMetadata>

</ServerInstance>

After doing the above instead of giving email address in the recipient, if I gave username it gets delivered to BI Homepage as an alert.

But I want it to be delivered it as an email attachement.

Thomas Dodds

Anonymous login to SMTP? or not authenticated to SMTP server first?

Also, check with your network guys to see if any changes to firewall rules...

Might be why you are now getting denied.  It's an SMTP error, not an OBIEE error.