Agent Execution Status/Result via SOAP API

User_JDA5O

When executing an agent via the SOAP API using the executeIBotNow endpoint, it does not provide any information to tell us if the call has succeeded or not. It looks like the XML schema is positioned to return something in the XML in the <sawsoap:executeIBotNowResult> element but nothing is ever populated.

We are looking for a way to trigger an agent, and have confirmation that the agent was actually started/triggered. Either by returning a status of running, or the Invocation ID, or something that would PROGRAMAICALLY give us feedback. I understand that the UI has functionality to allow a user to log in and check the status of something, but we are looking for a way to automate that process.

We are open to solutions that might take additional steps, like an endpoint that we can pass the Invocation ID to, to get the status, or to get the last X number of executions of an agent, or anything that would allow us to script that ability to call the agent and confirm that 1) it was actually triggered and potentially 2) the current status of it (SUCCESS/RUNNING/FAILED).