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Obiee 12c Config action BI startup failed

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3007326
3007326 Rank 1 - Community Starter
edited Aug 13, 2024 6:09PM in Oracle Analytics Cloud and Server

Hi,

while configuring Obiee12c i am facing an issue with "Config action BI startup failed" error

Please help to resolve this issue, below is the log.

[2016-11-25T19:52:55.540+05:30] [bi] [TRACE:16] [] [oracle.bi.bar.si.ServiceInstanceLifeCycleImpl] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] [SRC_CLASS: oracle.bi.bar.si.ServiceInstanceLifeCycleImpl] [SRC_METHOD: getServiceInstance] RETURN

[2016-11-25T19:52:55.579+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Unpacking SampleAppLiteData from: /u01/app/mwh/bi/modules/oracle.biee.application.sample/sample-datafiles.zip to: /u01/app/mwh/user_projects/domains/bi/bidata/service_instances/ssi/data

[2016-11-25T19:52:55.607+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] SampleAppLite unpacked 2361774 bytes

[2016-11-25T19:52:55.630+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Executing Step: Store JMS credential

[2016-11-25T19:52:55.686+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.steps.jms] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Successfully wrote JMS credential

[2016-11-25T19:52:55.722+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.actions] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Configuration successfully completed for oracle.bi.configassistant.config.actions.main.BIConfigMain

[2016-11-25T19:52:56.006+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Log dir for config steps is /u01/oraInventory/logs/config2016-11-25_07-19-21PM

[2016-11-25T19:52:56.125+05:30] [bi] [NOTIFICATION] [] [oracle.bi.configassistant.config.actions.startup] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Config action oracle.bi.configassistant.config.actions.startup.BIConfigStartup has 1 steps

[2016-11-25T19:52:56.128+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Executing Step: Start all Servers

[2016-11-25T19:52:56.156+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Starting all Servers ...

[2016-11-25T19:52:56.157+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] See log file: /u01/oraInventory/logs/config2016-11-25_07-19-21PM/startallservers.log

[2016-11-25T19:52:56.159+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Executing: [/u01/app/mwh/user_projects/domains/bi/bitools/bin/start.sh]

[2016-11-25T19:52:56.159+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Logging script stderr and stdout to /u01/oraInventory/logs/config2016-11-25_07-19-21PM/startallservers.log

[2016-11-25T19:53:50.863+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Executing: [/u01/app/mwh/user_projects/domains/bi/bitools/bin/status.sh]

[2016-11-25T19:53:50.863+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Logging script stderr and stdout to /u01/oraInventory/logs/config2016-11-25_07-19-21PM/startallservers.log

[2016-11-25T19:54:36.436+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Failed single shot step: Start all Servers with: Execution of [/u01/app/mwh/user_projects/domains/bi/bitools/bin/start.sh] failed with exit value 1

[2016-11-25T19:54:36.436+05:30] [bi] [ERROR] [] [oracle.bi.install.config.actions] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Non-skipped failure during configuration action: Execution of [/u01/app/mwh/user_projects/domains/bi/bitools/bin/start.sh] failed with exit value 1[[

oracle.bi.exec.ExecutionStatusException: Execution of [/u01/app/mwh/user_projects/domains/bi/bitools/bin/start.sh] failed with exit value 1

  at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:99)

  at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

  at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

  at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:63)

  at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)

  at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)

  at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:127)

  at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:405)

  at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:88)

  at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:108)

  at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)

  at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:284)

  at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:260)

  at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:185)

  at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)

  at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)

  at java.lang.Thread.run(Thread.java:745)

  Suppressed: oracle.bi.exec.ExecutionStatusException: Execution of [/u01/app/mwh/user_projects/domains/bi/bitools/bin/status.sh] failed with exit value 1

  at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:99)

  at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

  at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

  at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:73)

  ... 13 more

]]

[2016-11-25T19:54:36.438+05:30] [bi] [NOTIFICATION] [] [oracle.bi.configassistant.config.actions.startup] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Collecting diagnostic information following startup failure.  See log file: /u01/oraInventory/logs/config2016-11-25_07-19-21PM/jpsOnFailedStartup.out

[2016-11-25T19:54:36.438+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Executing: [jps, -l]

[2016-11-25T19:54:36.438+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Logging script stderr and stdout to /u01/oraInventory/logs/config2016-11-25_07-19-21PM/jpsOnFailedStartup.out

[2016-11-25T19:54:36.440+05:30] [bi] [WARNING] [] [oracle.bi.configassistant.config.actions.startup] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Failed to gather additional diagnostic information due to Failed to run [jps, -l][[

oracle.bi.exec.ExecutionException: Failed to run [jps, -l]

  at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:46)

  at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

  at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

  at oracle.bi.configassistant.config.actions.startup.BIConfigStartup.jps(BIConfigStartup.java:146)

  at oracle.bi.configassistant.config.actions.startup.BIConfigStartup.runFailureDiagnostics(BIConfigStartup.java:105)

  at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:134)

  at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:405)

  at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:88)

  at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:108)

  at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)

  at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:284)

  at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:260)

  at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:185)

  at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)

  at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)

  at java.lang.Thread.run(Thread.java:745)

Caused by: java.io.IOException: Cannot run program "jps" (in directory "/u01/app/mwh/bi/bin"): error=2, No such file or directory

  at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)

  at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:44)

  ... 15 more

Caused by: java.io.IOException: error=2, No such file or directory

  at java.lang.UNIXProcess.forkAndExec(Native Method)

  at java.lang.UNIXProcess.<init>(UNIXProcess.java:247)

  at java.lang.ProcessImpl.start(ProcessImpl.java:134)

  at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)

  ... 16 more

]]

[2016-11-25T19:54:36.442+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.actions] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Zipping up config assistant log files to /u01/app/mwh/user_projects/domains/bi/bilogs/bieeconfiglogs_2016-11-25_07-19-21PM.zip

[2016-11-25T19:54:36.474+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.actions] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Zipping up the following log files and directories:[[

/u01/oraInventory/logs/install2016-11-25_07-19-21PM.log

/u01/oraInventory/logs/install2016-11-25_07-19-21PM.out

/u01/oraInventory/logs/config2016-11-25_07-19-21PM

]]

[2016-11-25T19:54:36.512+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.actions] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Completed zipping up log files to /u01/app/mwh/user_projects/domains/bi/bilogs/bieeconfiglogs_2016-11-25_07-19-21PM.zip on host ssi-biw-029.idc.oracle.com

[2016-11-25T19:54:36.513+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.actions] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] Run /u01/app/mwh/user_projects/domains/bi/bitools/bin/diagnostic_dump.sh to get full diagnostics

[2016-11-25T19:54:36.514+05:30] [as] [ERROR] [] [oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager] [tid: 49] [ecid: 0000LYRo1433R9J5MnWBye1OE45g000004,0] One or More configurations failed. Exiting

Answers

  • 3310714
    3310714 Rank 6 - Analytics Lead

    What OS are you installing OBIEE 12c on?  Have you tried manually run the start.sh script?

  • Venkata Rachuri
    Venkata Rachuri Rank 5 - Community Champion

    Hi,

    This is the problem

    CAUSE

    The Repository Creation Utility (RCU) does not support the multi tenancy feature of the Oracle Database.

    SOLUTION

    Run the Configuration Assistant against a database that is not configured with the multi tenancy feature.

  • User_YT1NL
    User_YT1NL Rank 1 - Community Starter

    You might be using the same RCU schema prefix again in the Database details window, try changing that.