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OBIEE 12c bi_server1 starting in Admin Mode

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Ibag
Ibag Rank 3 - Community Apprentice
edited Aug 13, 2024 6:08PM in Oracle Analytics Cloud and Server

Hi Experts,

We are having problem with starting up the services. Admin Server, OBIS and other services are getting started, but the bi_server1(managed server) is starting in Admin mode. We are having this issue after migrating a new rpd. Rpd didn't get uploaded and got an error saying 'Metadata lock couldn't acquired'. So we tried stopped services and restarted. Finally bi_server1 started in Admin mode.

Any insights on this would be appreciate.

Thanks

Answers

  • EmmanuelMash
    EmmanuelMash Rank 4 - Community Specialist

    Hi

    Unfortunately this is one of those you will have to deeply interrogate your logs. There are so many reasons why this could happen. Could be internal ldap locks or because you probably did multiple restarts one of the apps did not release the lock. If you are on linux try doing key word searches starting from warning, errors etc e.g grep -rnw /path -e

  • nm.Mani
    nm.Mani Rank 6 - Analytics Lead

    Hi

    we had similar issue, I have replaced the default rpd and then restarted the services using the start and stop scripts. it worked.

    Thanks

    MM

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    Hi @Ibag,

    What 12c Version are you in?

    what's the biserver1.log file say? any errors in there?

    do you have any entry in your obis1-diagnostic.log file related to RPD loading errors?

    Have you tried using importserviceinstance? (read http://www.rittmanmead.com/blog/2016/02/obiee-12c-repository-password-corruption-issue/  for a description of possible cause and solution)