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OBIEE 12c Unable to start Obips1 service,Oracle business intelligence has stopped working,Workwrappe

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Ekanta
Ekanta Rank 1 - Community Starter

I am trying to install OBIEE 12.2.1.0.0 in windows server 2012 R2 machine.I am using Oracle 12c databse and Java 8 is installed.

I have installed successfully.All Components are in Up and running accept Obips1. Manually I have tried to start it from Em as well as from command prompt.But every time it is throwing one error like  "Oracle business intelligence has stopped working"please check the attached screenshot.

Due to this I am not able to open Obiee analytics.

sawserverAppcrash.PNG

Answers

  • Madasamy -Oracle
    Madasamy -Oracle Rank 6 - Analytics Lead

    hello,

    Post us what you see on the logs obips1.out and sawlog6.log during the start of the process?

    and show us what you see on the nodemanager.log as well.

    - Madasamy

  • Madasamy -Oracle
    Madasamy -Oracle Rank 6 - Analytics Lead

    Hello,

    The below isnt helpful and it is more genetic.

    [Util Logger] Exception occurred:

      Severity:3

      Type:class saw::Exception const * __ptr64

      File:ipaddress.cpp

      Line:225

      Message:Assertion failure: false at line 225 of ipaddress.cpp

    Message:

    Do we have any sawlog that do contain the data for the startup event?

    -Madasamy

  • Khalid Ibrahim
    Khalid Ibrahim Rank 4 - Community Specialist

    Did you try looking at obips.out and sawlog*.out?
    They are in  /user_projects/domains/bi/servers/obips1/logs

  • Anil Vemula
    Anil Vemula Rank 3 - Community Apprentice

    Hi Ekanta,

    I had the same issue now, did you find a solution for this issue ?

    Thanks,

    Anil

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    @3241844 best open your own thread with your question and precise problem analysis - i.e. log files! - because this thread has been abandoned by the OP

  • Anil Vemula
    Anil Vemula Rank 3 - Community Apprentice

    Thanks Christian Berg. I have opened another thread.

  • Anil Vemula
    Anil Vemula Rank 3 - Community Apprentice

    Hi Chris,

    Below is my new thread. I have uploaded all the required logs. Thanks for your reply.

    EM-02667 -Can not restart selected component. OBIEE12c