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Client Session Expiry

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3371002
3371002 Rank 5 - Community Champion
edited Aug 13, 2024 6:05PM in Oracle Analytics Cloud and Server

<ConnectionExpireMinutes>60</ConnectionExpireMinutes>

<ClientSessionExpireMinutes>210</ClientSessionExpireMinutes>

<LogOnExpireMinutes>60</LogOnExpireMinutes>

These are the configurations in the instanceconfig.xml file, yet user is getting logged out of OBIEE after 10 minutes of inactivity.

Has anyone faced this issue before and if you have how did you resolve it?

Answers

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    Maybe a stupid question but... have you restarted presentation service?

  • 3371002
    3371002 Rank 5 - Community Champion

    Yes (it didn't solve the problem), it might be an upgrade issue as we have recently upgraded to 12.2.1.2.0