obiee12c-User <user> cannot access his home directory due to mismatched GUIDs

sandy45252

Hi All,

We have migrated complete OBIEE  11.1.1.7.15 to obiee12.2.1.2, but after migration we are facing peculiar issue for user.

When user logs in its taking time and when we check sawserver log we found below error.

And could not find any document or help ..If  anyone as faced this issue and able to resolve it please post the solution.

Error:

[2017-03-08T04:23:53Z] [OBIPS] [ERROR:10] [] [saw.security.securityimpl.internaladdauthenticateduser] [ecid: fce89841-d908-4b49-abab-8b047558599c-000025d1,0:2:1] [tid: 1616578304] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] User <user> cannot access his home directory due to mismatched GUIDs.[[

File:securityimpl.cpp

Line:736

Location:

  saw.security.securityimpl.internaladdauthenticateduser

  saw.security.securityimpl.addauthenticatedusernonproxy

  saw.securitysubsystem.authenticationutils.addauthenticatedusertocatalog

  saw.securitysubsystem.checkauthentication.runimpl

  saw.threadpool.asynclogon

  saw.threads

]]

Thanks,

Sandeep

FTisiot

Strange because GUIDs are removed in 12c, maybe there was already a problem of GUIDs in the original 11g catalog.

Does the user have content saved in the private folder? If not you could use the forgetaccounts option OBIEE - Catalog Manager [Gerardnico]

this will erase user's folder.

If the user has local saved content (or preferences) back up the content beforehand

After running the forgetaccounts the user should be able to login back again

Joel

Did you remove the BISystemUser?

https://docs.oracle.com/middleware/1221/core/BIMIG/GUID-FD5B6C4B-1C0E-4EF7-BFA5-D401B83FC477.htm#BIMIG-GUID-FD5B6C4B-1C0E-4EF7-BFA5-D401B83FC477

sandy45252

Thanks Joel ,

I have check in obiee12c version 12.2.1.2 there is no policy called BISystemUser . This GUID issue was there in 11g version we have updated in 11g and moved to 12c. But still we are facing the same issue in 12c. Please help in resolving this issue.

Thanks,

Sandeep

User551626-OC

HI

we are facing the same issue.

Were you able to solve this?

[Deleted User]

@User551626-OC

If you have a question please open a new thread and ask it. The OP has given up on this thread it seems.