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OBIS1 is down in OBIEE 12.2.1.2.0

hi expert ,
my obis1 server component is down is OBIEE 12.2.1.2.0and the logs file in EM show the follow error "
[2017-03-13T23:06:53.860-04:00] [AdminServer] [ERROR] [EM-02658] [oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant] [tid: Thread-95] [userId: weblogic] [ecid: c0cd038d-b108-49b6-b683-d614f2fba5bf-0000008e,0:4] [APP: em] [partition-name: DOMAIN] [tenant-name: GLOBAL] The start operation can not be performed on the Dummy BI Servers component.[[
oracle.sysman.emai.model.bi.ModelException: Failed to start the component
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1111)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processClusterComponent(AvailabilityAssistant.java:1155)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1071)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.restartComponent(AvailabilityAssistant.java:980)
at oracle.sysman.emai.view.bi.AvailabilityView.restartComponent(AvailabilityView.java:1075)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.sysman.emInternalSDK.sdkas.general.pojo.progress.WorkWrapper.run(WorkWrapper.java:113)
at java.lang.Thread.run(Thread.java:745)
]]
[2017-03-13T23:06:53.865-04:00] [AdminServer] [ERROR] [EM-02667] [oracle.sysman.emai.view.bi.AvailabilityView] [tid: Thread-95] [userId: weblogic] [ecid: c0cd038d-b108-49b6-b683-d614f2fba5bf-0000008e,0:4] [APP: em] [partition-name: DOMAIN] [tenant-name: GLOBAL] Can not restart selected component.[[
oracle.sysman.emai.model.bi.ModelException: Failed to start the component
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1111)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processClusterComponent(AvailabilityAssistant.java:1155)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1071)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.restartComponent(AvailabilityAssistant.java:980)
at oracle.sysman.emai.view.bi.AvailabilityView.restartComponent(AvailabilityView.java:1075)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.sysman.emInternalSDK.sdkas.general.pojo.progress.WorkWrapper.run(WorkWrapper.java:113)
at java.lang.Thread.run(Thread.java:745)
]]
[2017-03-13T23:06:53.870-04:00] [AdminServer] [ERROR] [] [oracle.sysman.emInternalSDK.sdkas.general.pojo.progress.WorkWrapper] [tid: Thread-95] [userId: weblogic] [ecid: c0cd038d-b108-49b6-b683-d614f2fba5bf-0000008e,0:4] [APP: em] [partition-name: DOMAIN] [tenant-name: GLOBAL] WorkWrapper caught exception: [[
oracle.sysman.emSDK.app.exception.EMSystemException
at oracle.sysman.emai.view.bi.AvailabilityView.restartComponent(AvailabilityView.java:1080)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.sysman.emInternalSDK.sdkas.general.pojo.progress.WorkWrapper.run(WorkWrapper.java:113)
at java.lang.Thread.run(Thread.java:745)
Caused by: oracle.sysman.emai.model.bi.ModelException: Failed to start the component
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1111)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processClusterComponent(AvailabilityAssistant.java:1155)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1071)
at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.restartComponent(AvailabilityAssistant.java:980)
at oracle.sysman.emai.view.bi.AvailabilityView.restartComponent(AvailabilityView.java:1075)
... 6 more
"
is there anyway to find out what possibly is causing that
Thanks
Answers
-
Hello
Can you post the log contents from the obis*.out and obis*.log files? and also check the domain logs, let us know if you find anything pertinent to the issue during the startup
And was there any deployment or changes in the config that caused the issue?
-M
0 -
I actually added Teradata odbc details in odbc.ini file
as soon as I remove the Teradata details then the obis1 is up and running
can you please tell me how to configure that
Thanks
0 -
That is just fine.
You can use tdata.so odbc lib to configure teradata
https://docs.oracle.com/middleware/1221/biee/BIEMG/deploy_rpd.htm#BIEMG1181
-M
0 -
I do the same but then it shows the error
The start operation can not be performed on the Dummy BI Servers component.
my Teradata details are
ODBC Data Sources]
WHLST=tdata.so[WHLST]
Driver=/opt/teradata/client/ODBC_64/lib/tdata.so
Description=Teradata database
DBCName=whlst.xxxxx.com
LastUser=
Username=xxxxxx
Password=cdf3tld#17
Database=xxxxxxxxxxxxx
DefaultDatabase=D1_WDM_D_CDFPA_NPRIV_Sthese are the details In the server so as soon as I put hose in odbc.ini in OBIEE the obis1 goes down
0 -
I can see that the tdata is configured under [ODBC DS].
You need to create a separate DSN as mentioned on the doc at the bottom of the file or anywhere) and proceed.[Tera_Northwind]
Driver=/opt/teradata/client/14.10/odbc_64/lib/tdata.so
Description=NCR 3600 running Teradata V2R6.2
DBCName=10.345.67.899
astUser=
Username=northwind
Password=northwind
Database=northwind
DefaultDatabase=northwind
NoScan=no
-M
0 -
this is the details of my odbc.ini in the path $DOMAIN_HOME//config/fmwconfig/bienv/core
can you please if anything is wrong because whenever I put this details of Teradata the problem happen and obis 1 goes down
Do you recommend any changes and also my Teradata version is 16 also I whenever I put the same details in obiee 12.2.1.0.0 it works but since we are using the new version of obiee 12.2.1.2.0 so this problem is happening
also is the my Teradata
is this my Teradata driver path is correct or do I need to make it as
/opt/teradata/client/16.00/odbc_64/lib/tdata.so
[ODBC]
Trace=0
TraceFile=/u00/app/oracle/product/fmw12c/OBIEE_Dev/user_projects/domains/bi_dev/odbctrace.out
TraceDll=/u00/app/oracle/product/fmw12c/OBIEE_Dev/bi/modules/oracle.bi.datadirect.odbc/8.0.1/lib/ARtrc28.so
InstallDir=/u00/app/oracle/product/fmw12c/OBIEE_Dev/bi/modules/oracle.bi.datadirect.odbc/8.0.1
UseCursorLib=0
IANAAppCodePage=4[ODBC Data Sources]
WHLST=tdata.so
AnalyticsWeb=Oracle BI Server
opss_datasource=Oracle 7.1 Oracle Wire Protocol
biplatform_datasource=Oracle 7.1 Oracle Wire ProtocolWHLST=tdata.so
[WHLST]
Driver=/opt/teradata/client/ODBC_64/lib/tdata.so
Description=Teradata database
DBCName=wxxxxxxxx.xxxxxxxxxx.com
LastUser=
Username=xxxxxxxxx
Password=cdf3tld#17
Database=D1_WDM_D_CDFPA_NPRIV_S0
NoScan=Yes
SessionMode=TERA
RunInQuiteMode=Yes
StCheckLevel=0
MaxRespSize=1048576
CharacterSet=UTF8
DefaultDatabase=D1_WDM_D_CDFPA_NPRIV_S0[AnalyticsWeb]
Description=Oracle BI Server
UID=
PWD=
Catalog=
SelectPhysical=
Repository=
ForwardOnlyCursor=
CentrallyManaged=Yes
SSL=No
Driver=/u00/app/oracle/product/fmw12c/OBIEE_Dev/bi/bifoundation/server/bin/libnqsodbc64.so
IsClusteredDSN=Yes
Regional=No[opss_datasource]
HostName=xxxxxxxx.xxxxxxxxxx.com
PortNumber=1521
Driver=/u00/app/oracle/product/fmw12c/OBIEE_Dev/bi/modules/oracle.bi.datadirect.odbc/7.1.5/lib/ARora27.so
EnableNcharSupport=1
ServiceName=xxxxxxxx.xxxxxxxxxx.com
Description=Oracle 7.1 Oracle Wire Protocol[biplatform_datasource]
HostName=xxxxxxxx.xxxxxxxxxx.com
PortNumber=1521
Driver=/u00/app/oracle/product/fmw12c/OBIEE_Dev/bi/modules/oracle.bi.datadirect.odbc/7.1.5/lib/ARora27.so
EnableNcharSupport=1
ServiceName=xxxxxxxx.xxxxxxxxxx.com
Description=Oracle 7.1 Oracle Wire Protocol0