HTTP 500 Error

marcobalduini

Dear all,

I'm recently facing the folowing error on my 12c (12.2.1.2.0) install but I cannot figure out why:

ID messaggio HTTP-500 Livello del messaggio 1 cs-method POST cs-uri /bisearch/rest/BISearchEventService/postEvent?eventType=web_catalog&eventSubType=web_catalog_object_updated&objectKey=%2f&tenantID=ssi&ownerID=18446744073709551615&sessionID=0000&locale=en_US bytes 132 ID relazione 0
Messaggio POST /bisearch/rest/BISearchEventService/postEvent?eventType=web_catalog&eventSubType=web_catalog_object_updated&objectKey=%2f&tenantID=ssi&ownerID=18446744073709551615&sessionID=0000&locale=en_US

do anyone have seen something similar?

I'm in a clustered environment; catalogue is stored in shared folder.

Kind regards

Marco

Prashant Umap

Hello Marco,

Could you please give us more details like from where this error coming ?

Prashant Umap

marcobalduini

hi Prashant,

thanks for your answer.

I only know that the error is traced in the access.log in one of the two bi server in the cluster.

Regards

Marco

Prashant Umap

Thanks Marco for your reply. Are you getting any error or issue while accessing weblogic or application.

Prashant Umap

marcobalduini

Hi,

I think the error happens in the OBIEE application since I can find this message in log every 2 - 5 minutes but unfortunately

all I have is the message I posted on my original post. Dunno if I can look at som other log/setup.

M

Prashant Umap

Hello Marco,

If you can upload full weblogic log that will be great help to troubleshoot the issue.

Prashant Umap

marcobalduini

shure! I will do it this friday since I've not access to the system till that day.

Thanks a lot for your help.

M

marcobalduini

hi Prashant,

here's my access.log

Here you can see the HTTP-500 error.

I've tryed looking also other logs but I can't find anything strange...maybe is something connected with Weblogic cache?

kind regards,

M

Prashant Umap

Hello Marco,

Can you double check as I am not able to find the error in attached log.

If you see please paste complete line of the error.

Prashant Umap

marcobalduini

Hi Prashant,

the errors line is the one containing 500; example:

2017-09-01    07:57:29    POST    b2349220-abe4-4650-a78e-d6162aff5a13-0022b2a9    0    /bisearch/rest/BISearchEventService/postEvent?eventType=web_catalog&eventSubType=web_catalog_object_updated&objectKey=%2f&tenantID=ssi&ownerID=18446744073709551615&sessionID=0000&locale=en_US    500    132

Enterprise manager format this log output in:

ID messaggio HTTP-500 Livello del messaggio 1 cs-method POST cs-uri /bisearch/rest/BISearchEventService/postEvent?eventType=web_catalog&eventSubType=web_catalog_object_updated&objectKey=%2f&tenantID=ssi&ownerID=18446744073709551615&sessionID=0000&locale=en_US bytes 132 ID relazione 0
Messaggio POST /bisearch/rest/BISearchEventService/postEvent?eventType=web_catalog&eventSubType=web_catalog_object_updated&objectKey=%2f&tenantID=ssi&ownerID=18446744073709551615&sessionID=0000&locale=en_US

on my last analysis I suspect that Bi crawler is responsable for this...but I'm still searching...If you have any suggestion it would be appreciated;

kind regards,

M

Prashant Umap

Hello Marco,

Thanks for the reply. For me it looks like the wrong call from the browser which recording in access.log. As you mentioned earlier there is no issue while accessing the application rt.

So I would suggest you can ignore this warning.

Regards

Prashant Umap