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OBIEE 12c Bi Search/Bi Ask setup

Hi All,
in my 12c (12.2.1.2.0) environment I see the folowing situation
TEST environment - standard install
Crawler is ok, I can see all my SA and catalogue folders on BI search setup:
PROD Environment - clustered install
Crawler setup is empty; I cannot see any of my object.
All other components in production env are working fine (I can reach catalogue and rpd SA).
I suspect that the issue is related to the shared folder used from the two bi server..but I cannot find any documentation about Crawler server/install setup;
Does anyone had similar issue?
Kind Regards
M