Oracle Analytics Cloud and Server

Folder permission

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3371002
3371002 ✭✭✭✭

Hi Gurus,

I am faced with an interesting predicament. I have BI Publisher Administrator role assigned to me in Production but I am unable to bring up the Permissions menu for a new folder that I created in my catalog. Hence I am unable to allow a business user to view that folder. But when I copy and pasted the same folder to an existing folder, I am able to see the Permissions menu. I can upload a picture if needed, but my ask is: why am I seeing this (see below) error when I try to open the Permissions menu in the newly created folder.  Would appreciate any help and or feedback.

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.