Error Codes: UH6MBRBC - Unable to print to PDF in OBIEE 12.2.1.2.0

Question

Hi All,

I see the below error when I tried to print to PDF from a OBIEE dashboard.

I am able to print to PDF for other dashboards. Please suggest.

Thanks.

Sax parser returned an exception. Message: Entity 'nbsp' was not found, Entity publicId: , Entity systemId: , Line number: 221, Column number: 152

Error Codes: UH6MBRBC

Location: saw.httpserver.processrequest, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

Karthi_obiee · Answer

Thanks for your response.

Karthi_obiee · Answer

I see there is a Column Heading with in single quotes( ' ').

After the quotes are removed it is working fine.

Thanks.

Gianni Ceresa · Answer

Does your dashboard contains (directly or indirectly) an object with HTML inside?

The reference to "nbsp" sounds like ' ' which represent a space, but '&' if not correctly encoded break the XML parsing of the document, which is what the sax parser does.