OBIEE 12C Graph Display Issue — Oracle Analytics

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OBIEE 12C Graph Display Issue

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BASSAM CHEHABEDDINE
BASSAM CHEHABEDDINE Rank 3 - Community Apprentice
edited Aug 13, 2024 5:26PM in Oracle Analytics Cloud and Server

Hi,

I have OBIEE 12c and applied the latest patch  29112070;OBI BUNDLE PATCH 12.2.1.3.190416 .

I am still facing that the graph axis is appearing and that means i dont have flash play issue.

attached is a screenshot for what is appearing where no lines or any type of line inside the graph..

I exported diagnostic file and logs please let me know if any one need so can help on this..

thanks for you in advance,

Best Regards,

Bassam

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Have you tried another browser? Have you tried clearing your browser‘s cache?

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    yes already did, checked with IE , firefox and chrome and enables flash.

  • Joel
    Joel Rank 8 - Analytics Strategist

    Have you looked for any errors in the java host and presentation services log files?

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    I uploaded the diagnostic files to the following link, i would highly appreciate checking and advise.

    http://https://drive.google.com/file/d/11LVE3YOzkdK0WBgXncm69Ir-3qJefxC5/view?usp=sharing

  • Gianni Ceresa
    Gianni Ceresa Mod 
    BASSAM CHEHABEDDINE wrote:...the graph axis is appearing and that means i dont have flash play issue.

    Did you set your 12c to use Flash?

    Because by default 12c doesn't use flash anymore ...

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    Hi, no i didn't set it up and as i know it uses HTML5 instead of flash , but while loading page it asks to enable flash to load

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    Hi,

    in /middleware/user_projects/domains/bi/config/fmwconfig/biconfig/OBIPSinstanceconfig.xml under view there are only the following:

        <Views>

                <Pivot>

                    <DefaultRowsDisplayedInDelivery>75</DefaultRowsDisplayedInDelivery>

                    <DefaultRowsDisplayedInDownload>2500</DefaultRowsDisplayedInDownload>

                    <DisableAutoPreview>false</DisableAutoPreview>

                </Pivot>

                <Table>

                    <DefaultRowsDisplayedInDelivery>75</DefaultRowsDisplayedInDelivery>

                    <DefaultRowsDisplayedInDownload>2500</DefaultRowsDisplayedInDownload>

                </Table>

            </Views>

    please advise what should i add to run the graphs , I found that i should <DefaultWebImageType>html5</DefaultWebImageType> but it didn't work

    Best Regards,