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OBIS(obis1) is down in OBIEE 12c

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User_JL3CW
User_JL3CW Rank 6 - Analytics Lead

Hi All,

Bi Server is down in OBIEE 12c in windows 10 pro, since this morning.

Log file for obis1 shows as follows:

<Sep 25, 2019 12:54:25 PM IST> <INFO> <NodeManager ComponentManager> <ORACLE_OBICCS_HOSTS=DESKTOP-EARQ4CD:9508>

<Sep 25, 2019 12:54:43 PM IST> <INFO> <NodeManager ComponentManager> <The server 'obis1' with process id 9560 is no longer alive; waiting for the process to die.>

<Sep 25, 2019 12:54:43 PM IST> <FINEST> <NodeManager ComponentManager> <Process died.>

<Sep 25, 2019 12:54:43 PM IST> <FINEST> <NodeManager ComponentManager> <get latest startup configuration before deciding/trying to restart the server>

<Sep 25, 2019 12:54:43 PM IST> <INFO> <NodeManager ComponentManager> <Server failed but will not be restarted because the maximum number of restart attempts has been exceeded>

<Sep 25, 2019 12:54:44 PM IST> <FINEST> <NodeManager ComponentManager> <runMonitor returned, setting finished=true and notifying waiters>

Status of all services:

Status of Domain: C:\Middleware\bi\bin\..\..\user_projects\domains\bi

NodeManager (DESKTOP-EARQ4CD:9506): RUNNING

Name            Type            Machine                   Status

----            ----            -------                   ------

AdminServer     Server          DESKTOP-EARQ4CD           RUNNING

bi_server1      Server          DESKTOP-EARQ4CD           RUNNING

obips1          OBIPS           DESKTOP-EARQ4CD           RUNNING

obijh1          OBIJH           DESKTOP-EARQ4CD           RUNNING

obiccs1         OBICCS          DESKTOP-EARQ4CD           RUNNING

obisch1         OBISCH          DESKTOP-EARQ4CD           RUNNING

obis1           OBIS            DESKTOP-EARQ4CD           SHUTDOWN

I have set Restart Max parameter to 100  (Initially it was 2) in EM. I restarted the services, still same issue.

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Windows 10 is a desktop OS and OBIEE runs on a Server OS. You'll need to reinstall on a Server that has a certified OS. You just say you have OBIEE 12C and there are a number of versions that all have different certified OSs.

  • User_JL3CW
    User_JL3CW Rank 6 - Analytics Lead

    The OBIEE version:

    pastedImage_0.png

    I have been working on this since 6 months, there was no issue.

  • Joel
    Joel Rank 8 - Analytics Strategist

    I suggest you take a look at Oracle's certification matrix where you'll see that Windows 10 isn't a supported OS. Also, search through this forum where you'll see that several others have experienced similar issues by installing enterprise software on a desktop OS.

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    It doesn't matter if it ran a day or a year or whatever. Not supported means not supported:

    https://dimensionality.ch/2017/05/06/installing-oracle-bi-on-windows-7-8-10/

    Desktop means desktop for a reason and server means server. You wouldn't put a 2-stroke lawn-mower engine into a Ferrari 485 either.

  • User_JL3CW
    User_JL3CW Rank 6 - Analytics Lead

    Any alternatives for this.

  • Joel
    Joel Rank 8 - Analytics Strategist

    Install OBIEE on a server.

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Use a proper server operating system just like the certification matrix says.

    Linux is free.