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OBIEE Services not coming up using start.sh script

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Anirban1
Anirban1 Rank 4 - Community Specialist
edited Aug 13, 2024 7:10PM in Oracle Analytics Cloud and Server

Hello All,

We are trying to bring OBIEE services using start.sh script, but it is not getting up.

Please find below information -

1> I am trying to bring weblogic server up, it is getting up.

2> I have started node manager.

3> I went to console and started manged server.

4> I went to em and started all the services.

5> But when I am trying to run start.sh or stop.sh or status.sh it is in hang state in admin server status return area.

Below is the error in Admin server log-


2021-06-02T07:48:03.312-04:00] [AdminServer] [ERROR] [WSM-02353] [oracle.wsm.resources.policymanager] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: e9ce8099-68fa-4a36-9e61-7968e0443b8c-0000017c,0] [partition-name: DOMAIN] [tenant-name: GLOBAL] Unable to get the Action Executor due to "javax.security.auth.login.FailedLoginException: [Security:090938]Authentication failure: The specified user failed to log in. javax.security.auth.login.LoginException: [Security:090300]Identity Assertion Failed: User specified user does not exist".


OBIEE version : obiee 12.2.1

OS : OEL 6.8


Thanks

Anirban