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OAS 5.9 After Installation obis1 Service not able to Start

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BrijeshPatel
BrijeshPatel ✭
edited August 13 in Oracle Analytics Cloud and Server

Dear All,


I have specific problem with my laptop. I have installed successfully OAS 5.9. After restart some days works all the services, but after 1 month under EM BI Servers- obis1 (9504 ) is not able start. If I make restart then also its through following error.

Severity

Message

Severity

Error while retrieving credentials: Could not find entry for (oracle.bi.enterprise,mail.server)Severity

[nQSError: 46074] Operation 'CopyFile' from 'D:\Oracle\OAS59\bi\bifoundation\server\empty.rpd' to 'D:\Oracle\OAS59\user_projects\domains\bi\tmp\ssi\datamodel\empty.rpd' failed with error: (2) The system cannot find the file specified..Severity

[nQSError: 46164] HTTP Server returned 404 (Not Found) for URL .Severity

[nQSError: 46164] HTTP Server returned 404 (Not Found) for URL .Severity

[nQSError: 46164] HTTP Server returned 404 (Not Found) for URL .


I am really struggling since long time.

Environment :

LAPTOP....HOST

Please find the attached log file.

Thank you



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Answers

  • Gianni Ceresa
    Gianni Ceresa mod

    What OS are you using on your laptop?

  • Gianni Ceresa
    Gianni Ceresa mod

    And, suspecting what reply will come, is your OS certified?

    If your laptop is using Windows 10 or Windows 11, the tool isn't supposed to work there, and nobody will be able to do much for you.

  • BrijeshPatel
    BrijeshPatel ✭

    Thanks for swift reply Gianni

    I have windows 2012 R2 Server on Windows server and Windows 10 Pro on (Laptop). Both have the same issue.

    Installation no issue at all, till last completion step.

    Thank you

  • Gianni Ceresa
    Gianni Ceresa mod

    Do not install on Windows 10, it isn't built to work there. Being able to install doesn't mean you can use the product (just like going on an off-road safari with a F1 car: you will be able to start the engine, but will not move much).

    On a Windows Server is it supposed to work, but this thread is about your laptop with Windows 10, so it's another problem.

  • BrijeshPatel
    BrijeshPatel ✭

    Thank you for suggestion . I will not go forward with windows 10 env.

    Let me check with Windows 2012 and create new thread to find out the issue.


    Great help.

    Thank you