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OBIEE RPD connection pool; Essbase Error 1030818

Received Response


We are trying to import metadata a Essbase server into the physical layer of a OBIEE 12C repository but get the following error:

"The connection has failed. 

Essbase Error: 1030818: Login failed. Please check if server and port are correct. If you received timeout or handshake failure, please check if you tried to connect to secure port without secure keyword or clear port with secure keyword."

There are other connection pools in the same RPD where Essbase metadata can be imported from other Essbase servers.

The Essbase user is a Admin group user and we are sure that the password is correct as we can successfully login with the user in EAS and edit the outline.

in the connection pool we have tried specifying the server as well as the server:port. We are sure that the port number is correct as we obtained this from the Essbase server's properties -> ESSBASE AGENT line in EAS.

Any suggestions and comment would be appreciated.

Thank you.