Oracle Analytics Cloud and Server

BI Publisher - Failed to load XML

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I'm running OBIEE 12.2.1.4 on a Windows 2016 server. I have created a BI Publisher data model, using the Query Builder to create a single dataset with three columns selected from an OBIEE subject area. (Incidentally, I have also created a very simple data model with a single dataset pulling from one column in a database schema, bypassing OBIEE completely. The same problem described below is appearing in that case as well.)

In the Query Builder, I can click the Results link and see the data. Back on the Data Model, on the Data tab, I can click the Export button and I get the rows I am expecting, such as these:

====================================================================

<?xml version="1.0" encoding="UTF-8"?>

<!--Generated by Oracle BI Publisher 12.2.1.4.0 -Dataengine, datamodel:__P23456_Toyota_Test1_data_set_xdm -->

<DATA_DS>

<G_1>

<YEAR>2017</YEAR><SALES>3712313.63</SALES><DIVISION>Womens Apparel</DIVISION>

</G_1>

<G_1>

<YEAR>2016</YEAR><SALES>2242231.3</SALES><DIVISION>Mens Apparel</DIVISION>

</G_1>

</DATA_DS>

So, since the Export generates the data correctly, we know that the query is not malformed.

But when I click the View button (next to the Export button), I immediately see 'Failed to load XML' where the data should be. The screen is shaded gray, and there is a small dialog that says 'Processing', which shows the blue horizontal barber pole just sits there forever.

====================================================================

The relevant portion of the output from View Engine Log looks reasonable:

================= View Engine Log for OBIEE source ===================

[220829_09030042][dp id:161932798][sch info:]Writing Data ...

[220829_09030042][dp id:161932798][sch info:]Number of queries :1

[220829_09030042][dp id:161932798][sch info:]Returning Final Query from QueryParser:

select "Times"."Year" as "Year",

"Facts"."Sales" as "Sales",

"Products"."Division" as "Division" 

from "BI Pub Class"."Products" "Products",

"BI Pub Class"."Facts" "Facts",

"BI Pub Class"."Times" "Times"

[220829_09030042][dp id:161932798][sch info:]DataSet Name:Test1: DB Fetch Size: 100

[220829_09030042][dp id:161932798][sch info:]DataSet Name:Test1: SQL Query Timeout: 500

[220829_09030042][dp id:161932798][sch info:]DataSet Name:Test1: SQL Query :Test1: select "Times"."Year" as "Year",

"Facts"."Sales" as "Sales",

"Products"."Division" as "Division" 

from "BI Pub Class"."Products" "Products",

"BI Pub Class"."Facts" "Facts",

"BI Pub Class"."Times" "Times"

================= View Engine Log for database source ===================

[220829_09240024][dp id:2097004708][sch info:]DataSet Name:Test1: DB Fetch Size: 100

[220829_09240024][dp id:2097004708][sch info:]DataSet Name:Test1: SQL Query Timeout: 500

[220829_09240024][dp id:2097004708][sch info:]DataSet Name:Test1: SQL Query :Test1: select /* QUERY_SRC('datamodel: __P23456_Toyota_Test2_data_set_xdm,dataset:Test1') */ "BI_D_TIME"."MONTH" as "MONTH" 

 from "RETROTRAIN"."BI_D_TIME" "BI_D_TIME"

====================================================================

Thoughts?