OBIEE 12c Windows Service - BI components not starting

Marwin Saldanha

Hi All,

We are working on a POC for OBIEE 12c on a windows 2012 server machine. node manager, adminserver and managed server are on the same machine.

I am trying to create windows services just like we did in 11g.

I was able to get all 3: Nodemanager, AdminServer and Managed Server (bi_server1 in my case) started via services.

However, I can't seem to get any of the bi components up in EM.

The managed and adminserver are up and show green in both em and console.

I am attaching few errors below.

If you need some more information let me know.

Thanks

Marwin

The error I see at a lot of places is:

Starting server obis1 ...

This Exception occurred at Fri Feb 19 16:22:13 IST 2016.

weblogic.nodemanager.NMException: Received error message from Node Manager Server: [Server start command for OBIS server 'obis1' failed due to: [Server failed to start up but NodeManager was not aware of the reason]. Please check Node Manager log and/or server 'obis1' log for detailed information.]. Please check NodeManager log for details.Error: Error occurred while performing nmStart : Error Starting server obis1 : Received error message from Node Manager Server: [Server start command for OBIS server 'obis1' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'obis1' log for detailed information.]. Please check Node Manager log for details.

The node manager logs don't really say much:

<Feb 19, 2016 4:35:13 PM IST> <INFO> <bi> <obis1> <Startup configuration properties saved to "C:\Obiee12c\home\Oracle\user_projects\domains\bi\system_components\OBIS\obis1\data\nodemanager\startup.properties">

<Feb 19, 2016 4:35:19 PM IST> <INFO> <bi> <obis1> <The server 'obis1' with process id 7944 is no longer alive; waiting for the process to die.>

<Feb 19, 2016 4:35:19 PM IST> <INFO> <bi> <obis1> <Server failed during startup. It may be retried according to the auto restart configuration.>

<Feb 19, 2016 4:35:19 PM IST> <INFO> <bi> <obis1> <Server failed so attempting to restart (restart count = 1)>

<Feb 19, 2016 4:35:23 PM IST> <INFO> <bi> <obis1> <The server 'obis1' with process id 7888 is no longer alive; waiting for the process to die.>

<Feb 19, 2016 4:35:23 PM IST> <INFO> <bi> <obis1> <Server failed during startup. It may be retried according to the auto restart configuration.>

<Feb 19, 2016 4:35:23 PM IST> <INFO> <bi> <obis1> <Server failed so attempting to restart (restart count = 2)>

<Feb 19, 2016 4:35:27 PM IST> <INFO> <bi> <obis1> <The server 'obis1' with process id 9420 is no longer alive; waiting for the process to die.>

<Feb 19, 2016 4:35:27 PM IST> <INFO> <bi> <obis1> <Server failed during startup. It may be retried according to the auto restart configuration.>

<Feb 19, 2016 4:35:27 PM IST> <INFO> <bi> <obis1> <Server failed but will not be restarted because the maximum number of restart attempts has been exceeded>

<Feb 19, 2016 4:35:27 PM IST> <WARNING> <Server start command for OBIS server 'obis1' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'obis1' log for detailed information.>

EM:

Unable to start the server obis1 : Received error message from Node Manager Server: [Server start command for OBIS server 'obis1' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'obis1' log for detailed information.]. Please check Node Manager log for details.

Message

Can not start selected component.

Supplemental Detail

oracle.sysman.emai.model.bi.ModelException: Failed to start the component at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1111) at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.startComponent(AvailabilityAssistant.java:967) at oracle.sysman.emai.view.bi.AvailabilityView.startComponent(AvailabilityView.java:876) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497) at oracle.sysman.emInternalSDK.sdkas.general.pojo.progress.WorkWrapper.run(WorkWrapper.java:113) at java.lang.Thread.run(Thread.java:745)

Message

WorkWrapper caught exception:

Supplemental Detail

oracle.sysman.emSDK.app.exception.EMSystemException at oracle.sysman.emai.view.bi.AvailabilityView.startComponent(AvailabilityView.java:881) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497) at oracle.sysman.emInternalSDK.sdkas.general.pojo.progress.WorkWrapper.run(WorkWrapper.java:113) at java.lang.Thread.run(Thread.java:745) Caused by: oracle.sysman.emai.model.bi.ModelException: Failed to start the component at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.processComponent(AvailabilityAssistant.java:1111) at oracle.sysman.emai.model.bi.mbean.AvailabilityAssistant.startComponent(AvailabilityAssistant.java:967) at oracle.sysman.emai.view.bi.AvailabilityView.startComponent(AvailabilityView.java:876) ... 6 more

Marwin Saldanha

Hi,

So, after going through the logs for nodemanager, adminserver and bi components setting some environment variables resolved the issue.

But, looks like these variables don't need to be set while starting the application using start.cmd batch file in the bitools folder.

I was able to getting the bi component services for BI Server, Presentation Server, Java Host and Cluster Controller. The application is up on windows services. Yay!

However one last issue is the BI Scheduler service which keeps failing with the message:

[2016-02-23T14:30:47.517+05:30] [OBISCH] [TRACE:1] [] [] [ecid: ] [sik: service1] [tid: c18]  [68032] Scheduler step: driver - error before starting RPC Server

[2016-02-23T14:30:47.520+05:30] [OBISCH] [ERROR:1] [] [] [ecid: ] [sik: service1] [tid: c18]  [68008] Scheduler Error: [nQSError: 46163] No configuration found at location(s) C:\Obiee12c\home\Oracle\user_projects\domains\bi\config\fmwconfig\biconfig\OBISCH\instanceconfig.xml   Software\Oracle Corporation\Oracle BI\scheduler\12.2. [[

[nQSError: 67042] The Scheduler Configuration is incorrect.

[nQSError: 46163] No configuration found at location(s) C:\Obiee12c\home\Oracle\user_projects\domains\bi\config\fmwconfig\biconfig\OBISCH\instanceconfig.xml   Software\Oracle Corporation\Oracle BI\scheduler\12.2.

[nQSError: 67042] The Scheduler Configuration is incorrect.

]]

I checked the location $ORACLE_HOME\user_projects\domains\bi\config\fmwconfig\biconfig\OBISCH\, and can see a file schedulerconfig.xml.

I don't see an instanceconfig.xml like we had for OBIEE 11g, surprisingly if I start the services using the start.cmd batch file in the bitools folder BI Scheduler comes up fine.

I'm not sure why the application is not when I do the same while managed server is deployed as a windows service.

Thoughts?

Any replies would be appreciated.

OBI_Kenobi

Hi Marwin,

I'm experiencing issues very similar to your first post above. In your second post, you mentioned having to set some Windows environment variables to get the EM components to start up. Can you share what those were?

Also, did you get past your Scheduler issues?

Thanks Marwin!

Jeremy

Krishna Desai

Yes, please I was facing the same issue. How did you resolve it? Can you describe this in length.

Regards,

Krishna

OBI_Kenobi

Hi Krishna,

I wasn't able to get Windows Services to work, so I used this approach instead which is also recommended on Oracle Support:

OBIEE 12c as a Windows Service