Oracle Analytics Cloud and Server

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

Email frequency vs engagement

Received Response
51
Views
5
Comments
saravananv
saravananv Rank 1 - Community Starter

Hi all,

We would like to see the email frequency with engagement like below,

Email Frequency vs Engagement.png

Number of emails sent 1, 2, 3, 4, 5, 6-10, 10+, 15+ and 20+ in a month

AND

Open rates/CTR

AND

Split that, or show the view for different BUs(campaign field).

Please let me know if this custom report is possible in insight or do we have any other workarounds?

Regards,

Saravanan

Answers

  • Robert Angel
    Robert Angel Rank 8 - Analytics Strategist

    Hi,

    if I understand you correctly then you can use bin functionality on count(emails by whatever your fields are) or filter based equivalent to solve your 20+, 15-19, 10 - 14 etc requirement

    You can also use a column selector to allow users to add various optional fields, but this may make the logic of the above requirement more complex.

    Alternatively you could use a view selector in place of a column selector to keep the logic for your first requirement simple.

  • Thomas Dodds
    Thomas Dodds Rank 8 - Analytics Strategist

    How is the data stored?  Does it support this use in it's natural form or do you need to move it and transform it to support the requirement?

    What do you mean by 'IN INSIGHT"?

  • saravananv
    saravananv Rank 1 - Community Starter

    Hi

    Eloqua BI Insight custom report i am trying to achieve the above request.

  • Joel
    Joel Rank 8 - Analytics Strategist

    Insight as far as I'm aware is the Eloqua reporting tool which really is OBIEE 11.1.1.9. What have you tried in order to build this analysis? What does your subject area look like? Do you have access to make modifications to the repository?

  • Alexa Kalapaca-Oracle
    Alexa Kalapaca-Oracle Rank 2 - Community Beginner

    @saravananv I would suggest moving your question over to Topliners. Eloqua users can help you there.