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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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Webinar: Lead Scoring Mastery: Driving Revenue with Data-Driven Prioritization [Sept 25]Lead scoring enables you to prioritize and nurture the right prospects so you can accelerate your pipeline growth and maximize the return on investment from your marketi… -
How to Use Eloqua Form Submission Data to Create Flexible Daily ReportsWorking with Form Submission Data in Eloqua Insight can be challenging when the answers you need are stored as metric values instead of simple attributes. This guide wal… -
Mastering Eloqua Insight — Part 2: Individual Report Descriptions & Use CasesKnowing which folder to look in is only half the battle — the real magic happens when you choose the right report inside that folder. Eloqua Insight has close to 200 ind…
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Mastering Eloqua Insight — Part 1: Report Folder Categories Explained with Use Cases and ExamplesWhether you’re brand new to Eloqua, just starting to explore reporting, or a seasoned user who still finds it tricky to locate the right report — this guide is for you. …
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Why Marketers Can’t Miss Oracle AI World 2025Marketers, get ready: Oracle AI World 2025 is shaping up to be one of our most action-packed events of the year. From breakthrough AI strategies to real-world customer s… -
Power Hour Getting Started with AI in Eloqua – PART 2 - From Activation to Action [Aug 2025]Getting Started with AI in Eloqua – From Activation to Action (Part 2) Continue your AI journey with us! Join Part 2 of Getting Started with AI in Eloqua – From Activati…
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Product Notice: Strategic Change to Accessing Eloqua Advanced Intelligence (AI) Features [June 2025]Overview Oracle Eloqua is making a strategic change to how its Advanced Intelligence (AI) features are made available to customers. Taking effect June 12, 2025, the purc…
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Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc…Elise Hymes - Oracle CX-Oracle 13 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with Unity CDPJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Eloqua Generative AI: Get the Most out of Email TopicsIn June 2025, Oracle made an exciting announcement: Eloqua’s Advanced Intelligence Cloud Service is available for general use. With this development, many marketers are … -
Product Notice: Usage Limit Enforcement - Max 10,000 Contact Records in Sandboxes Starting Aug 2025Overview With the arrival of Eloqua release 25C (Aug 1-15, 2025), Eloqua will be enforcing the usage limits on the number of contact records you can have in a Sandbox en…
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Analytics Excellence Series | Offsetting Timestamps to Local Time ZonesFor more information on the Analytics Excellence Series, please visit our main page. If your team spans multiple regions and uses Insight (powered by Oracle Analytics Se… -
Oracle Eloqua 25C Customer OverviewHighlights: GenAI: Multi-language selection for AI-powered content and subject line generation Send Time Optimization in Eloqua's Guided Campaigns App Redwood updates in…
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Power Hour Webinar: AI in B2B Marketing and Eloqua [July 2025]Join us to discover how B2B marketing is being transformed - streamlining journeys, boosting engagement, and driving smarter decisions. Explore how Eloqua AI empowers B2… -
Learn More About AI for EloquaWith all this talk about AI today, are you ready to unlock the power of AI in your Eloqua marketing strategy? We've pulled all the relevant resources into one spot to he…
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Eloqua Customers: Join us for one of our CX Solution Overview demo hours!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Total Contacts - Insight Reporting - how to get real data?I am not sure why there is no simple report about the current Total Contacts in Eloqua insight but every time I tried to find out how many Contacts do I have in database… -
Why Is the Total Contact Count in Insight Higher Than in Eloqua?hi , We are getting discrepancy in the data in analytics report and segment. we are extracting total count of contacts in Eloqua at present and there is different in the… -
How to Use Eloqua Form Submission Data to Create Flexible Daily ReportsI’m trying to create a reusable report in Eloqua Insight that shows daily counts of form submissions where a specific field (like “Unsubscribe”) has a value of “True.”
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Marketing Activity ExportSummary: I was browsing the Export possibilities for the Oracle Sales Cloud app integration. Noted the Marketing Activity export. Is this actually also working for Sales…
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Any insight report that shows overall performanceSummary: I am looking for an insight or any other report which should show overall contact engagement, it includes Opens, clicks, web visits, campaign responses, form su…
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Insight OBIEE - Extract Query String Parameter Values into New ColumnSummary: Hi friends, I am trying to build a report using Eloqua Insight's "Email Clickthrough Link with Query String Breakdown" and want to extract text in the "Clickthr… -
Teams Webinar integration to EloquaWe are discovering that Teams Webinar is getting more popular in the webinar tools. What we think is needed in Eloqua is the integration between Eloqua and Teams Webinar…
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Can we implement dark mode feature in Eloqua?Hi Team, Can we implement dark mode feature in Eloqua? If yes, how to implement the same.
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Whether the below mentioned AI features in Eloqua can be implemented currently?Hi Team, I understand that in Eloqua, withou purchasing any license, we can enable the AI features by raising an SR. If yes, please mention whether the below mentioned A…
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Use case for Account Custom Data ObjectSummary: Content (please ensure you mask any confidential information): Hello, I'm wondering if any user in the community has any use cases of implementing account custo…
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Eloqua Hot Phone NumbersHello! :) I would like to know the up-to-date phone numbers to Oracle Support to be used for example when I would like to escalate the SR? Is the following list updated?…
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Any case studies on auditing in Eloqua for field values on CDO or campaign stuckSummary: I want to create a program or report or alert or AI agent that would send an alert or email for auditing both data population and program health. 1.Detect when …
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Does STO sends emails after campaign ends?Hello! I have a question regarding the STO - send time optimization & campaign completion status. I observe a case where 3 contacts got the email ABC - it is visible in …
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Troubleshooting Tips for Eloqua Profilers in SalesforceHiya! We have a large number of Salesforce users that rely on Eloqua Profiler in Salesforce. Odd thing, the bulk of the SFDC users can see profilers with no problem. But… -
Intermediate Unsubscribe Page- How to Prevent Accidental UnsubscribesHey Eloqua Marketers! Are using the out-of-the-box, one-click Unsubscribe from All or Remove from Email Group system links in your email footer? Then you should also be … -
Does Send Time Optimization support Japanese time?Content (please ensure you mask any confidential information): Enable Eloqua AI in Japanese organization. In Eloqua, the internal value of the date and time is not Japan…
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Eloqua - I can't remove a security group from a user settings _ Do default security group exist?Hi, I set up a new Eloqua profiler user with a tailored security group to apply some content access restrictions (labels). When saving after having selected that group, …
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Dynamic Content Clickthrough by Contact ReportingHi there, Is it possible to get a Clickthrough Link Breakdown kind of report for Dynamic Content Blocks? We are able to view the # of clicks using the "Dynamic Content b…
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fatigue analysisSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Landing page clickthrough, any ready to use report?Does Eloqua have any ready to use basic report for Landing Page clickthrough? I have LP with many hyperlinks, how could I get the info which Contact clicked it and how m…
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Converted Leads import timing causing integration errorsSummary: Looking to the Eloqua hive mind for some help! We have automation set up in SF to auto-convert leads after creation, which happens within a minute of Eloqua cre… -
Eloqua tracking on custom htmlTo ensure our button renders correctly in Outlook, we implemented the custom code above. However, when adding "&elqTrack=true" to the links, no tracking ID is appended a…
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Add a new mailing address to Eloqua with MultibrandingGreetings, community! We need to add a new email sending address to our Eloqua instance. The instance has multibranding, but reviewing the official documentation, we can… -
Is the optimization time calculated by Send Time Optimization visible?Content (please ensure you mask any confidential information): Can I see the days and times calculated by Send Time Optimization on the contact's screen, profiler, and s…
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou…
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REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Multi-Factor Authentication Eloqua APICurrently, we are considering using Eloqua's API features, but there is a request to perform multi-factor authentication when authenticating using the API. For example, …
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How to map CDO records to contact via API?Hi Team, We do have a CDO created, and all the records created in that CDO is created via API. How can we map all those data coming from API to the contact table?Mapped …