Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
-
Interactive Demo Hours: Unified Marketing and SalesAlways live, never recorded! In this one hour showcase, you’ll see Oracle’s complete suite for Unified Marketing & Sales including our customer data platform, marketing …Kayleigh Halko - Oracle-Oracle 7 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle -
Inbox Trust Starts Here: Mastering the List‑Unsubscribe Header for Deliverability SuccessRespecting Choice, Protecting Reputation: The Power of the List‑Unsubscribe Header Email deliverability is not just about passing technical checks. It is about earning t… -
Microscope for the Day, Telescope for the Night: The Full Picture of Eloqua Activity DataThe Balance of Clarity and Completeness Marketers and data teams often struggle with the trade‑off between freshness and completeness in Eloqua data. Oracle Eloqua’s own… -
The Great Eloqua Whodunit: Solving the Mystery of Your Changing DataThe Universal Mystery Imagine this: You're an Eloqua admin starting your Monday morning. Coffee in hand, you open your instance to find that critical fields have mysteri… -
Power Hour: Getting Started with Eloqua Insight ReportingJoin us to learn the essentials of Insight Reporting - discover key concepts, navigate Insight, and create your first custom report. Watch a live demo and learn how to s… -
The Eloqua Baseball Playbook: Deliverability Strategies for Winning CampaignsEmail deliverability is not won in a single campaign. It is a season‑long game where preparation, discipline, and execution determine whether your messages land in the i… -
Three Strikes and You’re Out: How Soft Bounce Suppression Protects DeliverabilityPlaying the Long Game in Email Deliverability Email deliverability is not a one‑time victory. It is a season‑long campaign where discipline, preparation, and smart decis… -
The Appetite Algorithm: Why Fatigue Analysis Must Come Before Send Time OptimizationForeword This is a story about my own weight loss journey and the lessons I learned along the way. I discovered that progress is easier, more sustainable, and even enjoy… -
Compliance Ready: Email Sending in EloquaEmail compliance is no longer optional. Compliance Ready in Eloqua is the stage where validated sender addresses, bounceback alignment, MX routing, and signature rules c… -
Improvement to Auto-Click Detection with the Bot Advanced Detection Service [Arriving Nov-Dec 2025]Overview Eloqua is rolling out a micro service that runs behind the scenes that analyzes click event patterns to identify and filter out likely bot driven auto-clicks. T… -
Product Notice: Sender "From" Address Validation Coming to Eloqua [Nov 2025]With the arrival of Eloqua's 25D (Nov 2025), we're making configuration updates to enhance email deliverability in Eloqua. Overview To better align with email deliverabi… -
Enriching Eloqua Insight with Python + API: From Metrics to Audit‑Ready ReportsPicture this: you’re in the middle of your day when your VP sends you a request. “Please prepare a summary of all emails sent this quarter, including the configured send… -
The Art of Letting Go: Why Deleting Contacts in Eloqua is Like Decluttering Your LifeOne Day, Bob stared at his Eloqua dashboard showing 5 million contacts. Like the garage he couldn't park in anymore, or the phone full of numbers from people he hadn't s… -
For Every Label, a Reaction: Mastering Eloqua Contact SecuritySir Isaac Newton’s Third Law states that for every action there is an equal and opposite reaction. This principle is a surprisingly accurate way to understand Oracle Elo… -
Chapter Two: From Configuration to Reputation, The Art of IP WarmingIn our earlier post, Chapter 1: Setup First, Send Second: Preparing Your Eloqua Instance for Success, we focused on the essentials of configuration. That blog was about … -
Chapter 1 - Setup First, Send Second: Preparing Your Eloqua Instance for SuccessWhether you’re just getting started with Eloqua or you’ve been running campaigns for years, your instance is like a storefront that represents your brand. For new custom… -
Part 1: Personalization Made Simple: Understanding Eloqua Web Data LookupsImagine this, a visitor returns to your website. Instead of staring at a blank form, their name and email address are already filled in. Or maybe they see a message that… -
The Unsung Hero You Didn’t Know Was Guarding Your Eloqua DataEvery marketing team has its heroes. The campaign that drives pipeline. The creative that wins awards. The integration that saves hours of manual work. But there’s anoth… -
Part 2: From Concept to Code: Setting Up Eloqua Web Data LookupsThis is the second part of our series on Eloqua Web Data Lookups. In Part 1, we explained the business value of WDLs and why they matter. Now we turn to the technical si… -
Mastering Eloqua’s Strict Mode: What Every Admin Needs to KnowIn Part 1 of this series, we explained to marketers why “Ask First” consent matters and how Eloqua’s Strict Mode helps organizations comply with GDPR and similar regulat… -
Eloqua Tracking in a Privacy‑First World: Why “Ask First” MattersOracle Eloqua is a powerful marketing automation platform, and one of its greatest strengths is the ability to track visitor behavior across your website and campaigns. … -
Who Wins in Eloqua? The Truth About Campaign Response PriorityImagine this: a prospect engages with your campaign in multiple ways. On Monday, they submit a form to download a whitepaper. On Wednesday, they click through an email t… -
Oracle Eloqua 25D Customer Overview [Nov 2025]The Eloqua 25D release arrives between Oct 31 – Nov 14, 2025. Highlights include: HTML Source Editor: Build and manage your HTML emails using the Redwood experience Audi… -
Gartner names Oracle Eloqua a leader for B2B Marketing Automation PlatformsOracle has just been named a Leader in the 2025 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms for the thirteenth consecutive year. We believe this reco… -
Improving Data Quality: Tracking and Correcting Incomplete Form Submissions in EloquaForm submissions are the foundation of lead capture and campaign personalization in Eloqua. But when critical fields like Business Phone, First Name, or Company are left… -
Profile Confusion: Why Eloqua Insight Shows More Opens and Clicks Than Operational ReportsThis post explains why Eloqua Operational reports and Eloqua Insight sometimes disagree on opens and clicks, using Bob as a recurring example so you can follow the probl… -
Mastering Send Time Optimization (STO) in Eloqua: Strategy, Conflicts, and Proactive MonitoringEmail marketing success depends on more than just content, timing and frequency are equally critical. Eloqua’s Send Time Optimization (STO) helps marketers deliver messa… -
Automating Personalized Sales Rep Email Engagement Reports in Eloqua InsightIn a fast‑paced sales environment, timing and relevance are everything. Your sales reps need to know which prospects are engaging with their emails and they need that in… -
Product Notice: New Security Option Arriving with 25D - "SSO Only Login" (Optional Enhancement)Overview With Eloqua's 25D release (Nov 2025), we are introducing a new security setting that allows admins to enforce Single Sign-On (SSO) as the sole login method acro… -
Oracle Eloqua Roadmap Update [September 2025]Oracle Eloqua Product Vision and Roadmap Update [September 2025] Join Thamina Christensen, Head of Product and Jody Mooney, Group Product Manager for a discussion on the… -
How to push campaign and segment details using OIC Adapter / Webhook AppHi Team, When we activate a campaign, we should be able to send the campaign and segment details. However, we are currently unable to pass these details. We are also not… -
Concatenate data into a CDO fieldSummary: We currently have a unique identifier in one of our CDO's which includes the records email address and event name. (email address_event name) We currently conca… -
"Unknown contact" displayed in the report "Camp Analysis Overview by Forms - Total Form Submissi..."Hi! I see a group of contacts that are displayed as "Unknown Contacts" in Eloqua Insight reporting - see attachment. Can you please let me know what the possible causes … -
Eloquaのフォームから同じメールアドレスで登録があった場合EloquaのフォームからSalesforce連携プログラムを呼び出しています。 フォーム→コンタクトプログラム(待機が2時間設定しています)→CDOプログラムでSalesforce連携を実施しているの… -
User Profile ConfusionWe have individual and shared Eloqua users. For the past couple of weeks, some actions performed by an individual user were attributed to the shared one. We'd like to un… -
Is the Send Time Optimization Performance by Day of Week report in local time zone?Wanting to know if the Send Time Optimization Performance by Day of Week insights report is in a UTC time zone or the local time zone of the user? Thank you -
Contacts getting stuck on the OIC ConnectorWe are using the Eloqua OIC Connector to pass contacts into an OIC integration from a program canvas. The response back to Eloqua includes all the contacts that were rec… -
How can we import bulk CDO object data into Eloqua?Hi Team, We have created a CDO named “Asset” with the ID 18. We already have the Asset data in a CSV file and now need to upload this data via API to the Eloqua CDO Obje… -
How can we add custom code to make an entire block in an email template clickable?Hi Team, I have a requirement where I need to apply a hyperlink to an entire content block inside an email template (in a drag and drop email template) For the "Automowe… -
Campaign Responses is greyed out in the listener step in Eloqua programSummary: Campaign Responses is greyed out in the listener step in Eloqua program Content (please ensure you mask any confidential information): I want to create a eloqua… -
Field Merge URL - not working as a button in emailWe know that Field Merge (URL) is not working with button element in email editor. So, some time ago, I used the standard Custom Code with the HTML: FIELD_MERGE1 but now… -
Field Merge a Hyperlink with a URL IssuesI am having some issues with using field merges on hyperlinks where the field merge is a url. I have tried many different options to try to make this work and the two th… -
From Broken Links to Brilliant Data: How Two Marketers Beat Eloqua’s Tracking TrapJessica and Kaitlin thought they had personalization nailed. But when their URLs broke and tracking vanished, they discovered a clever redirect solution that saved their… -
Is it possible to specify file name of exportSummary: Is it possible to specify the file name of exported Eloqua Contacts/Activities? Content (please ensure you mask any confidential information): Is it possible to… -
How to check if Form spam protection workingSummary: We are using this Spam protection in our all forms since an year almost and keep monitoring every week to see how many spams submitted and any valids are consid… -
Create an API user with client secret to develop code to pass data to eloquaWe want to pass data to Eloqua through the API through a custom code that leverages the contact object. How can we create an API user and get the client secret and clien… -
eloqua data encryptionI was wondering if the data (ex. Contact) stored in eloqua is encrypted by default without using any add-ons. If it is encrypted, what protocol/method is used? -
Asset CreatorSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
セグメントが再評価されるタイミングを知る方法はありますか?Eloquaのセグメントを再評価される、おおよその時刻を知る方法はありますか? キャンペーンでセグメントに該当する人にメールを送る処理を利用するつもりですが、メールの送信時刻の… -
Question About the Time Range of Historical Data Used in Eloqua Send Time OptimizationI’m curious about the time range of the historical data of email open times used in Eloqua Send Time Optimization. Does the AI analyze all previous open history regardle… -
Campaign Performance Dashboard & Unsubscribe TotalHi there, In a Simple Campaign's Performance Dashboard, it's my understanding that the Unsubscribe metric reflected comes from only Global Unsubscribes as a result of a … -
Question about Restricting Send Times in Eloqua STO (Send Time Optimization)Is there a way to exclude specific hours from Eloqua’s AI Send Time Optimization (STO) feature? For example, in South Korea, it is legally prohibited to send promotional… -
How to edit Allowed From HostnamesSummary: Content (please ensure you mask any confidential information): Hello, We've recently discovered a section labeled "Allowed From Hostnames" displayed at the bott… -
Subresource Integrity guidance for Eloqua scriptsI have been asked to support the implementation of Subresource Integrity (SRI) security settings on our website and have some questions specifically around the elqCfg.mi… -
The "culture=en" query parameter is not working anymoreHi all, Is anyone else facing the issue that the "culture=en" parameter used to access Eloqua in English regardless of browser settings is not working anymore. Has there… -
Scope of the “Output Format” Setting for Eloqua Contact Date FieldsTo what extent does the output format defined for an Eloqua Contact Date Field apply? It appears that the format displayed in the Eloqua Contact UI follows the user’s lo… -
Concatenate/Merge2 CDO fields - How to do?Hi, I would liek to merge 2 CDO fields and put the values in third field. For example, First and Last Name should be merged and put in 3rd field - Full Name. Is there an… -
Convert email address in CDO's to lower caseHi, How to convert email address in Eloqua CDO's/Contact objects to lower case? Example - MARKETING@TEST.COM —> marketing@test.com -
Question Regarding IP AllowlistingWe would like to use the IP Allowlisting feature to restrict login access to specific IP addresses. Do we also need to register the IP addresses of the sources that call… -
Product Notice: Strategic Change to Accessing Eloqua Advanced Intelligence (AI) Features [June 2025]Overview Oracle Eloqua is making a strategic change to how its Advanced Intelligence (AI) features are made available to customers. Taking effect June 12, 2025, the purc…