BI Publisher 12 - special character shown as ? in pdf output — Oracle Analytics

Oracle Analytics Cloud and Server

Home› Oracle Analytics› Oracle Analytics Forums› Oracle Analytics Cloud and Server› Oracle Analytics Cloud and Server

Categories

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

BI Publisher 12 - special character shown as ? in pdf output

Received Response
122
Views
5
Comments
Codruta Mueller
Codruta Mueller Rank 2 - Community Beginner
in Oracle Analytics Cloud and Server

Summary

BI Publisher 12 - special character shown as ? in pdf output

Content

Hello

I have the problem that for BI Publisher 12 Version the pdf format shows the special characters as ? (question mark). This was not a problem mit 10 Version. I add also ARIAL UNICODE MS Format to the list of Fonts, but this has not changed anything. The .rtf format is working, only .pdf has this problem.

Can you help?

Thanks

Codruta Müller

Answers

  • Sherry George
    Sherry George Rank 7 - Analytics Coach

    Take a look at these threads

  • Brajesh Shukla-95078
    Brajesh Shukla-95078 Rank 7 - Analytics Coach

    May I know the platform where you are running your rtf report? Below these are some configuration file needs to be placed for XDO processor for special character specially currency symbol and bullet points.

    Regards,

    Brajesh

  • Codruta Mueller
    Codruta Mueller Rank 2 - Community Beginner

    Hello Brajesh

    The BI Publisher Server is an Suse Enterprise Linux (SLES) 11 64 bit. The Application that is using the BI Publisher reports is a APEX Web Application.

    Hier is the Fonts Setting in BI Publisher (my reports are RTFTemplate and Output in PDF):

    Fonts_klein.JPG

  • Youssef_B_82
    Youssef_B_82 Rank 5 - Community Champion

    Hi,

    I didn't encounter this issue yet but if I do I would try to update my Adobe Acrobat reader/add-on.

    Hope this helps.

    Youssef

  • userva
    userva Rank 4 - Community Specialist

    Cause:

    In BI Publisher 12C oracle default Albany fonts were missing.

    Solution:

    Copy the missing default fonts (15 Files) from 11G to the below locations in 12C in all nodes.

    ORACLE_HOME/bi/common/fonts

    JAVA_HOME/JRE/lib/fonts