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Create a data source

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Summary

Create a data source

Content

When I try to create a data source using a file the application is crashing. I did create 2 data sources, I deleted them and from this point I cannot create a new one. It crashes every time.

«13

Answers

  • Mark_Daynes
    Mark_Daynes Rank 6 - Analytics & AI Lead

    When you say create a "data source", do you mean a "Data Set"?

    When you click on create a "data set" you should get a list of options.  I assume you are clicking on "File" (should be the first option) and then you should get a list of files.  Is it "crashing" at that point.  When you say "crashing" does that mean the whole of DV shuts down?

    We can start by looking at the logs that are produced by DV if this is the case and you are ready to do that?

    Mark

  • Mark_Daynes
    Mark_Daynes Rank 6 - Analytics & AI Lead

    https://docs.oracle.com/middleware/bidv1221/desktop/data-viz-onprem-manage.htm and click on "Troubleshoot" and look for "diagnose a technical issue".  The zip file created is a bunch of the logs.

  • USER1211
    USER1211 Rank 5 - Community Champion

    are you using the latest DVD?

    Did you uninstall and reinstall the latest version?

    Can you replicate the issue on another machine?

  • Adrian Enache-Oracle
    Adrian Enache-Oracle Rank 3 - Community Apprentice

    Yes, I mean "Data Set". Indeed, when I select a file for a data set, DV shuts down.

    Where I can find log files?

  • [Deleted User]
    [Deleted User] Rank 7 - Analytics & AI Coach

    As suggested in the very first response to your post: re-install

  • [Deleted User]
    [Deleted User] Rank 7 - Analytics & AI Coach

    Stupid thing, I know, but how about installing into a path without blank spaces?

    It's Windows after all...

  • [Deleted User]
    [Deleted User] Rank 7 - Analytics & AI Coach

    +1 !

  • [Deleted User]
    [Deleted User] Rank 7 - Analytics & AI Coach

    Burn your laptop :-D

  • [Deleted User]
    [Deleted User] Rank 7 - Analytics & AI Coach

    That thing must leave more even footprints. ​ ?

  • Sanjiv Venkatram
    Sanjiv Venkatram Rank 3 - Community Apprentice

    Hi there,

    sorry to hear of the issues. This does seem to happen if you dont have enough memory. Might have to check this. Also, is it a .csv or excel file you are uploading to DV to create data? What is the source?

    Cheers,

    Sanjiv