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Hi friends, I ask a question about Authentication error

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User_CVQY1
User_CVQY1 Rank 1 - Community Starter
edited Sep 13, 2024 2:32PM in Oracle Analytics Cloud and Server

Hi friends, I used BIEE 12.2.1.3.0 ,5 days ago ,my comany restart server. after it ,i restart the Obiee app server .when I login at "http://10.241.*.*:9502/analytics with old user and password" , it tell me that "An error occrred during authentication .Try again later or contact your system administrator". The app's log of bi_server1.out tell me that "Failed to create BIPSSoapSession object". EM and consone can login but not analytics, please help me！

Answers

  • User_R6MVA
    User_R6MVA Rank 1 - Community Starter

    Hi User_CVQY1

    Have you get solution? Thank you

  • User_R6MVA
    User_R6MVA Rank 1 - Community Starter

    I login 9502/analytics get error

    <Error> <oracle.biee.search> <BEA-000000> <Failed to start crawl with exception:
    oracle.biee.search.security.BIPSSoapSessionException: Failed to create BIPSSoapSession object
    at oracle.biee.search.security.BISearchSessionManager$BIPSSoapSession.createSession(BISearchSessionManager.java:371)
    at oracle.biee.search.security.BISearchSessionManager$BIPSSoapSession.<init>(BISearchSessionManager.java:346)
    at oracle.biee.search.security.BISearchSessionManager$BIPSSoapSession.<init>(BISearchSessionManager.java:329)
    at oracle.biee.search.security.BISearchSessionManager.getSession(BISearchSessionManager.java:195)
    at oracle.biee.search.security.BISearchSessionManager.getSystemSession(BISearchSessionManager.java:275)
    at oracle.biee.search.services.crawl.BISearchCrawlManager.startSemanticCrawl(BISearchCrawlManager.java:107)
    at oracle.biee.search.services.crawl.scheduler.BISearchSemanticCrawlExecutor.executeCrawl(BISearchSemanticCrawlExecutor.java:64)
    at oracle.biee.search.services.crawl.scheduler.BISearchCrawlScheduleExecutor.executeScheduledCrawls(BISearchCrawlScheduleExecutor.java:173)
    at oracle.biee.search.services.crawl.scheduler.BISearchCrawlScheduleExecutor.run(BISearchCrawlScheduleExecutor.java:86)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
    at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
    at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:750)

  • SteveF-Oracle
    SteveF-Oracle Mod
    edited Sep 13, 2024 2:32PM

    @User_R6MVA — This thread is from the year 2022, and abandoned.. The error you post is from the search crawler app (oracle.biee.search) and not related to authentication.

    Recommend you start a new thread, but you will need to re-review your logs to identify the correct /related error stack or if necessary log a service request and provide your diagnostic dump output.

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