Oracle Analytics

Home› Oracle Analytics› Oracle Analytics Forums› Oracle Analytics Cloud and Server› Oracle Analytics

Categories

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

Error Code:OBI\u002d00001 ,after logging inside OAC

Received Response
24
Views
2
Comments
Hasan Sd
Hasan Sd Rank 5 - Community Champion
in Oracle Analytics

Hello, We are unable to access OAC today and we're getting below error after login .Can anyone pls advise how to resolve this ? this is the first time we're encountering this issue.

Thank you.

image.png

Answers

  • Aman Jain-Oracle
    Aman Jain-Oracle Rank 6 - Analytics & AI Lead

    Hi @Hasan Sd,

    I haven't come across this exact error before, however here are a few things you can try:

    • Log out, clear your browser cache/cookies, and then log in again.
    • Try using a different browser or open an incognito/private window.

    Also, can you confirm whether this error appears for all users or only a specific set of users? If none of these steps resolve the issue, I recommend logging a Service Request (SR) with Oracle Support so they can investigate further from backed.

  • Bhaskar Konar
    Bhaskar Konar Rank 8 - Analytics & AI Strategist

    Very helpful suggestions.

    Thanks for sharing @Aman Jain-Oracle!